USA_Platform Architect

Pay Rate Range: $50.00 - 51.47/hr.
GBaMS ReqID: 10656630

Job Title: ServiceNow Technical Architect

Job Description:
The ServiceNow Technical Architect is responsible for designing and overseeing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform.
his role bridges business needs with technical execution, ensuring alignment with enterprise architecture and strategic goals.

Key Responsibilities:1. Architectural Design & Strategy
• Define and design high-level architecture for ServiceNow solutions across modules like HR, ITOM, PPM, CSM, FSM, SIR and SPM.
• Develop architectural blueprints, standards, and best practices.
• Align ServiceNow architecture with enterprise IT strategy and digital transformation goals.

2. Technical Leadership
• Provide guidance and mentorship to developers and implementation teams.
• Ensure adherence to architectural standards and coding best practices.
• Lead technical design sessions and code reviews.

3. Solution Implementation
• Oversee the development and deployment of ServiceNow applications and custom modules.
• Ensure solutions are scalable, reliable, and secure.
• Lead complex integrations using REST/SOAP APIs, OAuth, SAML, and middleware platforms.

4. Stakeholder Engagement
• Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions.
• Present architectural decisions and roadmaps to executives, including CIOs and CTOs.
• Conduct workshops, demos, and technical presentations.

5. Governance & Compliance
• Establish governance frameworks for ServiceNow development and deployment.
• Ensure compliance with regulatory standards and internal policies.
• Maintain detailed documentation including design specs, workflows, and technical guidelines.

Required Skills & Qualifications:
• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 7+ years of experience in IT, with 3+ years in a ServiceNow architect role.
• Deep knowledge of ServiceNow platform architecture and modules.
• Strong experience with JavaScript, Glide, Flow Designer, and IntegrationHub.
• ServiceNow certifications such as:
• Certified System Administrator (CSA)
• Certified Implementation Specialist (CIS)
• Certified Application Developer (CAD)
• Certified Technical Architect (CTA) (preferred)
• Excellent communication, leadership, and stakeholder management skills.

Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Digital : ServiceNow_Human Resource Service Delivery Yes 1 7+ years