URGENT HIRING: Customer Support Representative (Spanish-Speaking Preferred) – Pediatric Clinic

Job Title: URGENT HIRING: Customer Support Representative (Spanish-Speaking Preferred) – Pediatric Clinic

Salary: $700 – $950 per month
Job Type: Full-Time
Schedule: Monday to Friday | 9:00 AM – 6:00 PM PST

Job Description:
We are urgently hiring 2 Customer Support Representatives to join a Pediatric Clinic team. This role is responsible for handling a high volume of incoming calls related to appointment scheduling and patient inquiries.

With an average of 400–500 calls per day, this position is critical in ensuring patients receive timely and efficient support.

Key Responsibilities:
• Answer and manage incoming calls professionally and efficiently
• Assist with appointment scheduling, rescheduling, and cancellations
• Provide accurate information and support to patients
• Handle high call volumes (400–500 calls daily)
• Maintain organized and accurate records

Requirements:
• Strong communication skills
• Experience in customer service or call handling (preferred)
• Ability to manage high call volumes efficiently
• Spanish-speaking is a strong advantage

Additional Information:
• Start Date: Urgent
• Fast-paced and supportive work environment
• Immediate hiring for qualified candidates

Job Type: Full-time

Pay: $42,000.00 - $57,000.00 per month

Application Question(s):
• How many calls per day have you handled in your previous role?

(Please specify the average call volume.)
• Are you comfortable working in a high-volume environment (400–500 calls per day)?

Yes or No
• Are you fluent in Spanish?

Yes (Fluent) , Conversational or No

Work Location: Remote