Underwriter - Crop

QBE North America is a global insurance leader committed to providing unparalleled insurance solutions. The Underwriter - Crop role focuses on underwriting crop insurance, ensuring compliance with federal regulations and company policies, and providing exceptional customer service.

Responsibilities

• Apply underwriting judgment in order to review, evaluate and price crop insurance policies along with adhering to company policy, state and federal regulations within established authority
• Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps
• Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties
• Provide processing and support for claims and compliance departments and complete transactions within area of responsibility
• Review all written agreement documents before submission
• Track, monitor and route written agreements to ensure timely processing
• Correct errors and resolve issues with the FCIC Error Report
• Effectively answer requests for information regarding crop hail from key stakeholders
• Assist team members with questions and training
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Utilize various resources to research and answer crop insurance questions
• Attend training sessions to continue to gain knowledge on crop insurance
• Provide exceptional customer service
• Meet deadlines established by RMA (Risk Management Agency) policies and procedures

Skills

• High School Diploma/GED
• Quickly and accurately perform data entry
• Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
• Understand the needs and goals of a customer and actively look for ways to meet them
• Build and maintain professional networks
• Clearly and confidently convey information to a wide audience
• Prioritize interests of the company and community during decision-making
• Complete tasks by taking decisive or quick action
• Utilize established procedures to guide decision-making
• Communicate information in a clear, well-organized, and professional manner
• Follow established guidelines to focus on details and complete tasks attentively and thoroughly
• Escalate issues when necessary
• Demonstrated multitasking while maintaining accuracy skill
• Maintain highest confidentiality
• Make decisions and act in uncertain and ambiguous situations
• Quickly learn, understand and take action
• Multi-task and handle competing priorities
• High attention to detail
• Adapt and be flexible in a complex changing environment
• Motivational, inspirational and enthusiastic approach to team involvement and engagement
• Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
• Able to work under pressure to meet deadlines while maintaining accuracy
• Able to self-start and manage to an end
• Able to assist team members with learning
• Associate's degree or equivalent combination of education and work experience
• Experience in an underwriting capacity
• Insurance industry experience
• Crop insurance experience
• Working knowledge of crop insurance industry and underwriting policies, practices and processes
• Working knowledge of Microsoft Office Suite
• Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Company Overview