Transfusion Services Quality & Compliance Analyst, UWMC - Montlake

Job Description Who we’re looking for: The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Quality & Compliance Analyst with the Transfusion Services Team at the University of Washington Medical Center – Montlake. Are you passionate about driving patient safety and shaping the future of laboratory quality? As our Transfusion Services Quality & Compliance Analyst, you’ll play a pivotal role ensuring every blood transfusion across UW Medicine meets the highest standards for safety and efficacy. You’ll navigate challenging regulatory environments, assist with process improvements, and empower staff through mentorship and training, all while promoting a culture of quality and continual improvement. This is your opportunity to innovate, collaborate, and be a catalyst for excellence in the Transfusion Service Laboratory. Work schedule: 100% FTE Monday – Friday Day shift Occasional telework (schedule to be discussed with the hiring manager) What you’ll contribute: Quality Management & Regulatory Compliance Serve as the front-line resource for staff questions and issues relating to quality and compliance across all TSL operations. Collect, review, and evaluate non-conformance reports, event investigations, deviations, and safety concerns, ensuring timely resolution and compliance with regulatory requirements. Maintain comprehensive records in the electronic quality management system and track trends for ongoing improvement. Collaborate with leadership to ensure ongoing compliance with CAP, FDA, AABB, Joint Commission, state, and institutional regulations. Perform and participate in routine quality audits. Process Improvement & Reporting Identify, recommend, and help implement process changes for greater efficiency and regulatory compliance, documenting all corrective and preventive actions. Analyze and report on quality metrics, presenting data to committees and leadership to inform decision-making. Participate in or lead quality improvement teams and initiatives. Validation & Compliance Support Assist in the development and execution of validation plans for new processes, procedures, and equipment. Provide technical support during validation activity and ensure documentation meets all regulatory and accreditation requirements. Product Suitability & Patient Safety Collaborate with staff and medical directors to assess the suitability, safety, purity, potency, and efficacy of blood components during investigations of deviations or adverse events. Work with interdisciplinary teams, including Nursing and Clinical departments, to address cross-department quality or safety issues. Staff Training, Mentorship & Communication Deliver quality, regulatory, and safety training to TSL staff, maintaining documentation of training and staff competencies. Mentor team members to support consistent and accurate quality practices. Communicate updates on procedures, protocols, or regulatory requirements, ensuring clear and timely dissemination to all applicable staff. Technical and Operational Support Provide technical oversight for equipment calibration, maintenance, and quality control. Utilize laboratory information systems, databases, and office software to support quality operations. Work collaboratively with IT and instrument vendors to resolve interface and performance issues. Provide coverage support in routine laboratory operations such as testing, allocation and inventory management as required. What you’ll need: Accredited bachelor’s degree in medical laboratory science OR equivalent education. AND Medical Laboratory Scientist certification with the American Society for Clinical Pathology or equivalent, or certification with a specialty organization appropriate to the laboratory division. AND Two (2) years of professional experience in a hospital blood bank or quality/regulatory role Desired qualifications: Strong skills in Microsoft Excel, Word, and PowerPoint. Lean Six Sigma Certification (any level) or CQA or CQM certification by the American Society for Quality. Previous experience with electronic quality management and document control systems. What we offer: Vacation time and sick time off that accrue monthly, including 12 paid holidays. State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities. Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region. Excellent healthcare, dental, disability, retirement, and other plan options. Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U. And much more! About the Department of Laboratory Medicine & Pathology: A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology at UW Medicine combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. Please visit our website to learn more about our department. About UW Medicine: UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that include Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $79,704.00 annual Pay Range Maximum: $119,544.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. 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