Temporary Customer Service Coordinator - 587

COCC is an industry-leading fintech provider delivering innovative technology solutions throughout the Northeastern United States. They are seeking a temporary Customer Service Coordinator to focus on an XML project and banking systems, collaborating with a team and communicating with clients.

Responsibilities

• Perform testing to ensure functionality for client
• Communicate with the client to keep them updated on project timelines and programming hours worked
• Manage multiple cases within SLAs and work with programming as necessary to convey customer requests
• Other projects and initiatives as agreed upon

Skills

• High school diploma
• 1 year or more experience in the banking industry preferred
• Adaptable, collaborative work style with appreciation for a fast-paced work environment
• Strong organizational and communication skills
• Experience working with clients and customers
• Familiarity with banking systems, terminology and processes

Company Overview