Technical Product Manager, Client Experience - Associate

BlackRock is a leading financial company focused on innovative technology solutions for the financial markets. They are seeking a Technical Product Manager for the Case Platform to drive product strategy, manage dependencies, and deliver AI-powered workflows to enhance client experiences.

Responsibilities

• Working with other product managers to define the product strategy and vision for the Case Platform. Clearly articulate the business value to the engineering and delivery teams so they understand the intent behind the new product or product release
• Responsibility for making product decisions and acting as the lead resource for the rest of the organization when product expertise is required
• Design and deliver AI‑first workflows and introduce AI‑led ways of working across the platform
• Analyzing user feedback and market trends to fuel product improvements
• Defining the features and requirements necessary to deliver a complete product to market and lead the product team to success. You will be responsible for articulating the ‘what’ and working with engineering to determine the ‘when.’
• Being deeply involved in all aspects of the product lifecycle, with a willingness to wear multiple hats, including project management, user experience design, testing, training and release planning
• Leading with a data-driven mindset that tracks and measures usage and metrics to inform product strategy and deployment strategy
• Staying attuned to industry and technology trends, markets and alternative product offerings and conceptualize impacts to the product offering

Skills

• 1-3 years of Product Management / Product Ownership, or relevant experience
• Familiarity with agile processes, and are comfortable serving in the role of 'Product Owner' to a scrum team
• Hands-on experience with client operations and servicing technology platforms
• High degree of comfort to work and deliver results independently, self-starter
• Strong organizational, problem-solving and planning skills, including the ability to multitask
• Commercial acumen, with ability to prioritize and execute quickly
• Strong team player mindset, with ability to lead and influence
• Excellent written and verbal communication skills, including the ability to deliver presentations and communicate up and down the organization

Benefits

• Annual discretionary bonus
• Healthcare
• Leave benefits
• Retirement benefits
• Strong retirement plan
• Tuition reimbursement
• Comprehensive healthcare
• Support for working parents
• Flexible Time Off (FTO)

Company Overview

Company H1B Sponsorship