Technical Operations Specialist

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.

We’re looking for a dedicated and tech-savvy Technical Operations Specialist to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.

This is a full-time remote position.

This job is for you if you are

• Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
• Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
• Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
• Are a team player who enjoys collaborating across departments to improve systems and workflows.
• Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.

Responsibilities

• Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.)

• Reduce manual work using automation tools and AI-based solutions
• Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms
• Research tools, workflows, and technical solutions to support business needs
• Design and introduce new processes that improve operational efficiency