SVP, Client Services Director – Omni-Channel, Pharma Agency
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- Provides strong, engaged leadership, effectively directs team members to meet expectations and accomplish organizational, team, and individual goals
- Establishes priorities on brands and contributes to team discussions and problem-solving
- Exhibits superior interpersonal skills to lead, motivate, and unify team and ensure a positive employee experience
- Develops team members through coaching, mentoring, performance management, and training and development
- Leadership and guidance of a team of VP Account leaders
- Demonstrates success as an effective agency leader with the ability to drive both client and internal team initiatives
- Responsible for forecast development of LOB accounts and ensures accurate forecast updates monthly and quarterly
- Attains and exceeds annual revenue plan for individual clients/brands within LOB
- Requirements:
- 20 or more years of experience in marketing or marketing-related roles within the pharmaceutical industry
- Agency Account leadership experience required
- Experience in digital marketing and fully integrated marketing projects preferred
- Experience leading books of business with yearly revenues of $25 million or more
- Experience leading teams of account management professionals at multiple levels of 10 people or more
- Benefits:
- You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days plus one personal well-being day
- 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Free counselling through employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities