Support Products Analyst

The Amatriot Group is hiring an entry-level Support Products Analyst to join a fast-paced space operations environment supporting critical mission events and schedule execution. This role involves preparing and delivering support products and mission-critical files, while coordinating with various teams to ensure operational readiness.

Responsibilities

• Support the preparation, handling, and delivery of support products and mission-critical files used to configure spacecraft-related systems and tools (including ATENAS)
• Process inbound requests, translate requirements, follow established procedures to investigate, validate, and deliver accurate outputs
• Use internal tools, file systems, and documentation to retrieve information, validate inputs/outputs, and ensure products are ready for operational use
• Coordinate with teams across the organization (operations, scheduling, engineering, system administration, etc.) to gather inputs, track progress, and resolve gaps
• Maintain high accuracy when managing time-sensitive and high-visibility deliverables during critical mission windows
• Document work, track status, and ensure clean handoffs as part of a disciplined operational workflow
• Participate in extended or non-traditional hours as needed to support critical events (including early/late coverage during key mission milestones)

Skills

• Bachelor's degree (preferred for entry level) OR Associate's degree with active pursuit of a Bachelor's
• Strong working knowledge of Microsoft Office Suite (Excel, Word, Outlook; PowerPoint a plus)
• Strong organizational skills and ability to manage files, tasks, and priorities accurately
• Ability to work in a hybrid environment (onsite 1 day/week)
• Internship, academic, or early-career experience in operations, scheduling, engineering support, IT, or technical programs
• Exposure to technical documentation, file configuration workflows, or operational readiness processes
• Interest in or alignment with space missions / aerospace operations / mission support environments

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