Strategic Engagement Assistant Manager, Partnerships

The Assistant Strategic Engagement Manager supports the Manager by overseeing day-to-day operations and ensuring strategic engagement initiatives are executed across all SEL levels. This role also serves as a bridge between operational management and strategy implementation, mentoring Supervisors and leading projects to improve efficiency and impact. 

Key Responsibilities: 

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  Supports the Manager in implementing strategic engagement initiatives across SEL teams. 

  
  

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  Provides operational oversight for SEL Supervisors, ensuring team alignment with organizational objectives and best practices. 

  
  

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  Monitors and analyzes engagement performance data to identify trends, gaps, and opportunities for improvement. 

  
  

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  Leads process improvement initiatives to streamline workflows and enhance learner, faculty, and partner satisfaction. 

  
  

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  Mentors and develops Supervisors and team leads to strengthen leadership capabilities. 

  
  

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  Partners with cross-functional departments to ensure strategic goals are met and communicated effectively. 

  
  

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  Ensures compliance and documentation standards are consistently maintained. 

  
  

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  Oversees resolution of complex escalations within the SEL function.