Sr Revenue Operations Analyst

Join TrueCommerce at a critical point in our growth.

The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind our new logo motion. This role drives visibility into pipeline, conversion, and forecast accuracy, and provides the data and insight that sales leadership uses to run the business across North America and EMEA.

You will work closely with sales leaders and the VP of Revenue Operations to translate pipeline activity into clear performance signals and actionable recommendations. This is not a reporting role. It is an analytical role that connects data to decisions.

What You'll Do:

Pipeline and Data Management

Own NetSuite CRM data quality across all new business opportunities

Maintain accurate stage progression, close dates, required fields, and deal metadata

Build and enforce data standards, validation rules, and pipeline hygiene processes

Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership

Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability

Pipeline Coverage and Funnel Performance

Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments

Build and maintain pipeline dashboards by stage, source, segment, rep, and region

Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately

Analyze funnel velocity, deal progression, and stage-by-stage conversion rates

Identifyperformance gaps, quantify impact on bookings, and deliver recommendations not just reports

Monitor non-responsive pipeline and work with sales to establish clearer qualification gates

Forecast and Performance Visibility

Support the weekly forecast process with rep-level rollups across NA and EMEA

Track forecast accuracy trends across reps, teams, and segments over time

Maintain scenario models across commit, upside, and risk categories

Build accuracy improvement loops that make each forecast cycle better than the last

Provide executive leaders with forward-looking pipeline risk and opportunity signals

Quota, Territory, and Capacity Insights

Track quota attainment across all new business roles globally

Maintain quota coverage visibility and surface capacity gaps by segment and region

Support territory and segmentation analysis across NA, EMEA, and Channel motions

Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics

AI and Automation

Identify manual, repetitive analytical processes and build automated workflows to replace them

Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research

Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators

Success in Year One:

Pipeline reflects real opportunity and risk with no dead weight sitting in the funnel

Coverage consistently aligns to the 3.5x plan across all segments and regions

Forecast accuracy improves measurably quarter over quarter

Data in NetSuite is clean, trusted, and no longer debated in leadership reviews

Sales leadership uses your analysis to make decisions, not just acknowledge reports

Requirements for Success:

Required

3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment

Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)

Advanced analytical skills with the ability to move from raw data to business insight and recommendation

Experience with a BI tool such as Power BI, Tableau, or QuickSight

Clear, concise communication with the ability to present findings to sales leaders and executives

Comfort operating in a fast-moving environment where processes are still being built

Preferred

Experience in a PE-backed, high-growth SaaS company operatingunder board-level scrutiny

Analyze funnel velocity, deal progression, and stage-by-stage conversion rates

Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports

Monitor non-responsive pipeline and work with sales to establish clearer qualification gates

Perks & Benefits

Remote first and casual work environment

401k with 3.5% company match and vested after 2 years

20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays

Medical, dental, vision and other life/health insurance plans

Paid parental leave

Wellness reimbursement program

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.

Please visit our careers website for additional information