Sr Product Ops Manager | Up to $80/hr
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- *About The Job**
- *Mercor**
- connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
- *Benchmark**
- ,
- *General Catalyst**
- ,
- *Peter Thiel**
- ,
- *Adam D'Angelo**
- ,
- *Larry Summers**
- , and
- *Jack Dorsey**
- .
- *Position:**
- Product Operations Specialist (Technical + LLM)
- *Type:**
- *Contract**
- *Compensation:**
- *$60–$80/hour**
- *Location:**
- *Remote**
- *Role Responsibilities**
- Support program execution strategy for multiple products and platforms. Kickstart 0 to 1 efforts, accelerate execution, and improve quality/outcomes via programmatic and technical solutions.
- Write and optimize SQL queries to collect, transform, and analyze product data. Identify trends, patterns, and insights that inform business decisions.
- Build and maintain dashboards, reports, and visualizations using tools like Google Sheets. Communicate findings to stakeholders and support real-time decision-making.
- Leverage AI agents and tools to accelerate data analysis, automate repetitive tasks, and prototype solutions.
- Identify program risks proactively. Develop data-backed mitigation plans and communicate updates clearly across cross-functional teams.
- Manage programs to identify opportunities and predict roadblocks through data analysis. Strengthen cross-functional relationships and execute plans with technical rigor.
- *Qualifications**
- *Must-Have**
- 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management.
- Proficient in SQL. Able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations.
- Experience with AI agents and AI-assisted workflows. Comfortable prompting and iterating with AI tools.
- Expert-level proficiency in Google Workspace, especially Google Sheets. Able to create detailed documentation, complex formulas, pivot tables, and automated workflows.
- Strong multi-tasking abilities.
- Experience managing multiple workstreams simultaneously.
- Self-starter mentality. Able to work independently and drive projects forward without close supervision.
- Eager to learn new tools, technologies, and domains quickly. Adapts to changing technical requirements.
- Effective critical thinking.
- Experience leveraging data to anticipate and unblock problems.
- Proven time-management and organizational skills.
- Data annotation/labeling skills and LLM training experience.
- *Preferred**
- Experience with VS Code or similar development environments.
- Experience with low-code/no-code prototyping or AI-assisted code generation.
- Experience building dashboards and data visualizations using tools like Tableau or Looker.
- Familiarity with data pipelines, ETL processes, or data infrastructure concepts.
- Experience working with engineering teams on technical specifications and requirements.
- Background in quality assurance, triage operations, or ML/AI validation workflows.
- Experience with testing, developing, and implementing test strategies for products and features.
- *Compensation & Legal**
- W-2 employment through Cincinnatus.
- Hourly contractor.
- Paid weekly.
- *Application Process (Takes 20–30 mins to complete)**
- Upload resume
- AI interview based on your resume
- Submit form
- *Resources & Support**
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
- For any help or support, reach out to: [email protected]
- PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.*