Specialist, Change Management

Job Summary
The Change Management Specialist drives adoption, alignment, and accountability across key strategic initiatives within the US Higher Education (USHE) business, sitting at the intersection of strategy and execution to own the OKR (Objectives & Key Results) philosophy and process, lead change management workstreams, and facilitate quarterly business reviews (QBRs) that ensure clarity, consistency, and measurable outcomes. This individual acts as both a process owner and a change driver, ensuring leaders define high-quality, outcome-based OKRs and follow through on commitments.
Key Responsibilities
OKR Philosophy & Process
Manage the end-to-end OKR lifecycle, including definition, alignment, tracking, and quarterly review cadence
Establish and reinforce standards for strong OKRs (outcome-based, measurable, aligned to strategy)
Partner with business leaders to refine OKRs, ensuring rigor and clarity
Drive consistency in timelines, ownership, and reporting across teams
Facilitate QBR processes aligned to OKRs and strategic priorities
Reinforce accountability by linking execution progress to business outcomes
Build and maintain centralized tracking (e.g., dashboards, project tracking tools)

Lead Change Management for Strategic Initiatives
Own change management workstreams across key transformation programs (e.g., operating model changes, systems, or process improvements)
Develop and execute change strategies, stakeholder engagement, and adoption plans
Identify impacts across roles, processes, and tools, ensuring clear communication and readiness planning
Surface and mitigate risks, resistance points, and adoption challenges
Support development of tools, templates, and operating rhythms that improve consistency and execution quality.

Qualifications
Minimum of 5 of experience in change management, program management, or transformation roles
Experience working in cross-functional, matrixed environments with senior stakeholders
Proven ability to operationalize frameworks and processes (e.g., OKRs, governance models, business cadence)
Strong understanding of OKR frameworks and performance management cycles
Experience facilitating executive-level meetings and reviews (e.g., QBRs, leadership forums)
Strong analytical and reporting skills (e.g., Excel, dashboards, project tracking tools)
High ownership mindset with the ability to operate independently and deliver results
Increased use of AI and tooling to streamline OKR tracking, reporting, governance, and change management

Compensation at Pearson is influenced by factors including skill set, experience, and location.

The full-time salary range for this role is $100,000 – $115,000 annually.

This position is eligible for Pearson’s annual incentive program. Information on benefits can be found here.

Applications will be accepted through July 15, 2026. This window may be extended depending on business needs.