Solutions Engineer

Buckhill is a global technology company with offices in the UK and Croatia. As a strategic technology partner to the London Market, we deliver modern insurance solutions through agile, cross-functional delivery teams leveraging AI capabilities, a growing partner ecosystem, and a culture rooted in innovation and collaboration. We support continuous learning and invest in the growth of our Bucks, fostering an environment where people thrive. With the option for remote work, we've expanded our global footprint, building a diverse and multicultural team making a real impact.

We're looking for a Solutions Engineer to convert client business challenges into functional solutions and designs. You'll handle client inquiries, problems, and incidents within your portfolio while working with our development and delivery teams to implement solutions. This role requires pattern recognition, systematic thinking, and the ability to identify improvements in systems, processes, and products. You must communicate effectively with both technical and non-technical audiences.

Salary RangesCroatia: €2.2k - €2.7k (Gross 1, monthly)
Croatia: €26.4k - €32.4k (Gross 1, annual)

United Kingdom: £34k - £41k (Gross, annual)

Europe, outside of Croatia: €27k - €41k (Gross 2, annual)

Africa & Sri Lanka: €27k - €37k (Gross 2, annual)

Rest of the world: €27k - €56k (Gross 2, annual)

Degree or equivalent practical experience

At least 3 years of relevant work experience

Demonstrated ability to work independently with moderate direction

Advanced English (written and conversational)

Technical knowledge of:
Technical documentation and specification writing

Basic JS ES5 knowledge

Service Oriented Architecture fundamentals

PaaS platforms

SQL, HTML and CSS

Configuration languages (XML, JSON, YAML)

Modeling techniques (ERD, UML, ad-hoc diagramming)

Software Development Lifecycle, including CI/CD

REST API design and GraphQL basics

Distributed architectures and microservices concepts

Security architecture principles

Enterprise architecture concepts (IAM, MDM)

Enterprise Integration Patterns and EAI frameworks

Design software tools and systems specifications for delivery teams to implement

Build proof of concept systems in low-code environments

Translate client requirements into detailed project plans and technical specifications for the Development department

Support the definition of systems and architectural standards (under guidance from senior team members)

Resolve technical incidents, problems, and queries requiring solution design

Escalate complex issues appropriately while taking ownership of mid-complexity problems

Identifying and evaluating AI tools (LLM APIs, automation frameworks) for client and internal solutions
Collaborating with the internal AI team to translate capabilities into client-facing designs
Collaborating with clients to identify and implement smart automation/AI tools for customer workflows