Senior/Staff Product Manager (CMS)

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today’s digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists.

The work we do matters.

About the job

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why.

Skylight is supporting the Centers for Medicare & Medicaid Services (CMS) in providing technical assistance to states as they meet new Medicaid community engagement requirements. States must implement and comply with the new requirements under H.R. 1 by January 1, 2027.

On this engagement, you’ll help states get there ahead of that deadline. This isn’t traditional digital-product management — your day-to-day is coordinating across many stakeholders, leading discovery, gathering requirements, and scoping work so it fits each state’s needs and constraints. You’ll operate as a self-starter in an ambiguous, fast-moving space: setting priorities, rolling up your sleeves, and driving real outcomes and deliverables rather than waiting for a defined backlog. Throughout, you’ll keep CMS and state partners aligned on what matters most and what comes next.

What to know going in

You’ll be helping states get compliant rather than shipping a single product of your own. The work is tied to a hard compliance deadline, so priorities can shift quickly, and the space is genuinely ambiguous. It’s a strong fit for someone who’s comfortable defining the path as they go and working across organizational lines to make things happen.

What you’ll do

Coordinate across CMS and multiple state stakeholders to align on goals, constraints, and what each state needs to reach compliance

Lead discovery, requirements gathering, and scoping in an ambiguous space, turning unclear starting points into prioritized, actionable plans

Translate needs from users and government partners into a strategy, including vision, objectives, and measures of success

Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives

Work in close partnership with federal and state government teams to transfer digital skills and product knowledge over the course of the project

Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future

What we’re looking for

Basic qualifications

Understand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning

Can develop a product strategy that is informed by an understanding of the problem to be solved, prioritizes outcomes over feature sets, and establishes the direction of the product over time (e.g., product roadmap), including success criteria

Understand how to engage in the process of human-centered design in order to better inform product direction

Ability to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things done

Ability to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teams

Understand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice

Experience coordinating across multiple stakeholders and leading discovery, requirements gathering, and scoping — especially in ambiguous or fast-changing environments

Experience working on cross-functional teams (product, design, engineering, ops) in iterative delivery

A mindset and work approach that aligns with our core values

Nice-to-haves

Experience with Medicaid, state eligibility systems, or other public benefits programs

Experience delivering technology in government, regulated industries, or other public-benefit settings

A track record of staying aligned and accountable on remote teams

Don’t meet every qualification but think you can do the job? We’d still love to hear from you. If you’re excited about the role, apply. We consider candidates with a range of backgrounds and experiences.

Other requirements

Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

All work must be conducted within the U.S., excluding U.S. territories.

This contract requires U.S. citizenship to be eligible for employment.

As a government contractor, you may be required to obtain a public trust or security clearance.

You must complete a company background check successfully.

Logistics

Position type

This is a full-time, exempt position.

Location

This is a fully remote position.

Travel

This role may require occasional or regular travel based on company, client, or contract needs.

Care package

Salary

We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Product Manager at Skylight, the current salary ranges are as follows:

Associate Product Manager: $90,000–$125,000

Product Manager I: $120,000–$140,000

Product Manager II: $135,000–$160,000

Senior Product Manager: $150,000–$185,000

Staff Product Manager: $170,000–$203,000

Principal Product Manager: $180,000–$230,000

Benefits

Your well-being is important to us, so we focus on supporting you in a variety of ways:

Medical insurance, dental insurance, vision insurance

Short-term and long-term disability insurance

Life and AD&D insurance

Dependent care FSA, healthcare FSA, health savings account

Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period

Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays

Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents

Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options

Business development / sales bonuses

Referral bonuses

Annual $2000 allowance for professional development

Annual $750 allowance for tech-related purchases

Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)

Dollar-for-dollar charity donation matching, up to $500 per year

Flexible, remote-friendly work environment

An environment that empowers you to unleash your superpowers for public good

Interview tips

Our process includes a preliminary screen, a skills interview, a behavioral interview, and a reverse interview where you meet your potential team — usually four conversations across two to three weeks. Here are some tips to help you prepare for a successful interview:

Visit our join page to learn more about how our interview process works.

Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.

Browse our case studies to learn more about our work.

If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at [email protected].

We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.