Senior Product Manager, Deposit Account Opening – Onboarding
Posted 2026-05-05
Remote, USA
Full-time
Immediate Start
- Job Description:
- Develop and execute the product strategy for MANTL’s Deposit Account Opening and Onboarding products, aligned with company and customer goals.
- Manage the full product lifecycle — discovery, roadmap planning, delivery, launch, and adoption — with a strong focus on measurable outcomes.
- Drive the evolution of tools that help financial institutions improve branch efficiency, deepen customer relationships, and optimize their online deposit-opening experience.
- Partner deeply with banks and credit unions to uncover onboarding pain points, regulatory requirements, and operational workflows.
- Champion a customer-centric approach by immersing in the workflows of executives, operations teams, and front-line staff to understand their motivations, constraints, and unmet needs before shaping solutions.
- Drive cross-functional initiatives that bring together engineering, customer teams, and go-to-market teams to deliver meaningful improvements for customers.
- Serve as the voice of financial institutions internally, ensuring product decisions reflect what matters most to customers—from executives to front-line staff.
- Define clear success metrics for onboarding performance (e.g., completion rates, identity verification success, time to open, funnel conversion, operational efficiency).
- Use quantitative and qualitative insights to continuously iterate and optimize the onboarding experience.
- Build a strong feedback loop with customers to ensure product enhancements deliver measurable improvements.
- Requirements:
- 4–8 years of product management experience in B2B SaaS, ideally building data-centric, workflow, or financial products.
- Fintech or financial services experience strongly preferred; familiarity with deposit onboarding, KYC/KYB, fraud controls, or core banking systems is a plus.
- Comfort with AI/ML concepts and the ability to identify practical applications that improve product and operational outcomes.
- Strong understanding of agile methodologies and the product development lifecycle.
- Excellent problem-solving skills and an ability to simplify complex workflows into intuitive user experiences.
- Exceptional communication and collaboration skills with a track record of aligning cross-functional partners.
- A customer-first mindset and passion for helping financial institutions deliver better, faster, safer onboarding experiences.
- Benefits:
- remote-first environment
- unlimited paid time off
- 401(k) with employer match