Senior Network Engineer

About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter

Summary:

Foundever is seeking a highly motivated and experienced Network Engineer to join our team. This position will be responsible for designing, deploying, and managing the company's enterprise networking infrastructure, including global WAN/SDWAN, Wireless LAN, WAN Optimization, Secure Access Secure Edge (SASE) services, Load Balancing, and Internet. The Network Engineer will also be responsible for maintaining documentation, testing processes, and providing support for security (Firewall, VPN, IPS, Proxy) applications

Responsibilities:

Design, develop, and implement network infrastructure solutions to support the company's business needs

Deploy and manage network devices, including routers, switches, firewalls, and load balancers

Configure and troubleshoot network issues, including performance problems, security breaches, and connectivity issues

Implement and manage WAN optimization solutions to improve network performance

Implement and manage secure access and edge services to protect the company's network from unauthorized access

Monitor network performance and proactively identify and resolve potential problems

Stay up-to-date on the latest network technologies and trends

Maintain documentation, testing processes, and provide support for security (Firewall, VPN, IPS, Proxy) applications

Attend meetings with management and clients and contribute suggestions, and provide answers in a professional manner

Drive and work as part of a team on larger projects

Possess excellent written and verbal communication skills

Qualifications:

Four-year degree or equivalent combination of education and experience.

5+ years of experience in network engineering

Strong understanding of network architecture, protocols, and security best practices

Experience with global WAN/SDWAN, Wireless LAN, WAN Optimization, SASE services, Load Balancing, and Internet

Experience with Cisco Catalyst, Nexus, ASA/Firepower, and Checkpoint firewalls

Practical understanding of VOIP/SIP

Cisco CCNA certification (preferred)

Excellent written and verbal communication skills

Additional Skills that Would Be Beneficial:

Experience with virtualization technologies, such as VMware and Citrix

Experience with cloud computing platforms, such as AWS and Azure

Knowledge of automation tools, such as Ansible and Python

Familiarity with containerization technologies, such as Kubernetes and Docker

Ability to work independently and as part of a team

Ability to travel up to 15%

Ability to work different shifts and extended hours

Ability to lift 40lbs overhead

Valid driver's license

What We Offer

Impactful work. Opportunity to work on cutting-edge AI technologies that will be game-changers for our business.

Professional growth. Continuous learning and development opportunities in a dynamic, remote work environment.

Competitive compensation. Attractive salary and benefits package.

Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.