Senior IT Workplace Engineer and Service Manager

Job Description & Summary

The Opportunity

You are a IT Endpoint Lead engineer, leading the development of our IT Endpoint Environment and take over the role as IT Service Manager and drive your services independently and proactive.

In this role you are a driver and key-factor to ensure the development, smooth operations and continual improvement of our IT endpoint environment. Further you act as service manager for IT services in the area of IT endpoint management.

What you will be doing

Together with your team, you run, maintain and develop our IT endpoint fleet

You take full responsibilities and act as service manager for major endpoint related services, such as Windows Endpoint, Endpoint Security or Virtual Desktop Environment.

You support colleagues with technical expertise and contribute to knowledge sharing within the team.

You develop solutions to optimize our endpoint fleet

You participate in projects and act as SME’s for several workplace related topics

You ensure a state-of-the-art software and patch level for our laptops

You create software packages and deliver them to our users

You identify and drive vulnerability management initiates to keep our endpoint fleet secure

You identify and drive hygiene tasks to maintain a lean endpoint environment

What we need from you

You hold a Bachelor degree in Computer Science, Information Systems,

You have at least 7 years experience working in endpoint management with focus on Windows and iOS endpoints.

You have at least 5 years experience on Microsoft Intune (MEM) or similar modern endpoint management platforms.

You have at least 5 years experience on Microsoft Intune (MEM) or similar modern endpoint management platforms.

You have 5 years experience working with PowerShell

You have 2 year experience with Microsoft 365 Cloud PC environment or similar

You have 3 year experience with working in Microsoft Entra Directory (Azure Active Directory)

Microsoft Endpoint Administrator Associate (MD-102)

Azure Fundamentals (AZ-900)

Microsoft 365 Fundamentals (MS-900)

PowerShell proficient

You are fluent (written and spoken) in English.

You have strong verbal and written communication skills to explain technical concepts to non-technical stakeholders.

You can lead colleagues, distribute tasks and ensure their fulfilment

You drive the operations and development your assigned services independently proactive

You drive the operations and development your assigned services independently proactive

What is nice to have:

You have experience managing a Microsoft 365 Platform

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