Senior Director, Product Management – AI Products
Posted 2026-05-06
Remote, USA
Full-time
Immediate Start
- Job Description:
- End-to-end ownership of AI product vision, roadmap, and delivery
- Business performance of AI products (adoption, engagement, retention, revenue)
- Near and mid-term AI strategy (12–36 months), with input into longer-term direction
- Cross-functional alignment across Product, Engineering, Design, Data, and GTM
- The evolution of AI-native UI/UX across the platform
- Define and continuously refine the AI product vision and mission for GoHighLevel
- Own the AI product roadmap, balancing near-term wins with foundational investments
- Identify high-leverage AI opportunities that materially improve customer outcomes and platform differentiation
- Help shape how AI becomes embedded into the core product experience—not bolted on
- Lead AI products from discovery through launch, iteration, and scale
- Partner closely with Engineering and Data teams to deliver reliable, scalable AI systems
- Maintain strong product quality and customer trust while moving quickly in a fast-evolving AI landscape
- Make pragmatic tradeoffs across scope, speed, cost, and technical complexity
- Be directly accountable for AI adoption, usage, retention, and monetization
- Translate AI capabilities into clear customer value propositions and pricing/packaging inputs
- Use data and customer feedback to drive continuous improvement and prioritization
- Clearly communicate AI product performance, risks, and opportunities to executive leadership
- Drive the evolution of AI-native UI and UX, ensuring AI feels intuitive, proactive, and valuable
- Influence platform-wide product decisions where AI meaningfully impacts customer workflows
- Collaborate with Design to set standards for AI interactions, transparency, and trust
- Act as the central product leader for AI across the company
- Work closely with GTM teams to ensure AI products are well-positioned, adopted, and supported
- Partner with executive leadership on AI strategy, investment tradeoffs, and sequencing
- Provide clear, structured updates on AI progress and impact
- Lead and mentor AI-focused product managers and cross-functional product pods
- Help shape the future AI product organization as scope and impact grow
- Establish product practices that support experimentation, learning, and scale
- Requirements:
- 12+ years of product management experience with increasing scope and ownership
- Proven experience leading AI-powered or data-driven products from concept to scale
- Strong product judgment with clear business and customer orientation
- Experience owning outcomes, not just roadmaps or features
- Ability to influence across functions and operate comfortably with executive stakeholders
- Experience with AI platforms, LLMs, AI agents, or workflow automation (preferred)
- Background in SaaS products serving SMBs, agencies, or complex workflows (preferred)
- Experience evolving UI/UX around intelligent or automated systems (preferred)
- Comfort operating in ambiguity and shaping emerging product categories (preferred)
- Benefits:
- Equal Opportunity Employer
- Global community rooted in creativity, collaboration, and impact