**Senior Data Entry Supervisor – Data Management and Quality Assurance Expert**

At arenaflex, we are committed to delivering exceptional data management and quality assurance services to our clients. As a Senior Data Entry Supervisor, you will play a critical role in leading our data entry team and ensuring the accuracy, integrity, and timeliness of our data entry operations. If you are a seasoned leader with a passion for data management and quality assurance, we encourage you to apply for this exciting opportunity.

• *About arenaflex**

arenaflex is a leading provider of data management and quality assurance services to government agencies and private sector organizations. Our team of experts is dedicated to delivering high-quality data entry services that meet the strictest standards of accuracy, integrity, and timeliness. With a strong commitment to innovation and excellence, we are constantly seeking new ways to improve our processes and deliver exceptional results to our clients.

• *Key Responsibilities**

As a Senior Data Entry Supervisor at arenaflex, you will be responsible for leading our data entry team and ensuring the accuracy, integrity, and timeliness of our data entry operations. Your key responsibilities will include:

• **Leadership & Supervision**
+ Provide day-to-day supervision of data entry staff responsible for processing survey forms (annual, quarterly, and benchmark).+ Manage workload distribution, prioritize tasks, and ensure job turnaround times (1–3 days) are consistently met.+ Serve as primary liaison with arenaflex's Workload Coordinator and program offices to align staffing with survey requirements.+ Mentor and train staff to ensure consistent adherence to data entry standards and accuracy goals.
• **Data Management & Quality Assurance**
+ Oversee batching, keypunching, scanning, and indexing of survey forms into arenaflex's systems.+ Ensure strict accuracy and integrity of entered data in compliance with legal mandates (e.g., Title 22, U.S. Code).+ Review and validate error reports, initiate corrections, and ensure resubmission of batches when needed.+ Monitor and report on error rates, productivity metrics, and compliance with timeliness standards.
• **Process Improvement & Compliance**
+ Recommend and implement improvements to data entry workflows, tools, and error-reduction techniques.+ Ensure compliance with arenaflex's security, privacy, and data-handling protocols.+ Develop and maintain Standard Operating Procedures (SOPs) for data entry and validation processes.+ Support contingency planning efforts, including backup and recovery of data entry operations.
• **Reporting & Communication**
+ Prepare weekly and monthly status reports documenting progress, issues, and corrective actions.+ Communicate effectively with government stakeholders regarding workload status, risks, and quality issues.+ Support contract deliverables by contributing to project plans, progress meetings, and performance reviews.

• *Essential Qualifications**

To be successful in this role, you will need to possess the following essential qualifications:

• **Education**: Bachelor's degree in Business, Data Management, Statistics, IT, or related field (or equivalent experience).
• **Experience**: Minimum 5 years of experience supervising data entry or data operations teams in a federal or enterprise-scale environment.
• **Expertise**: Demonstrated expertise in data accuracy, error management, and compliance monitoring.
• **Skills**: Strong familiarity with large-scale survey data collection and processing workflows, proficiency with Microsoft 365, scanning tools, and enterprise data entry/keypunch applications.
• **Leadership**: Excellent leadership, organizational, and communication skills.
• **Certifications**: Must meet arenaflex credentialing, training, and security requirements.

• *Desired Qualifications**

While not required, the following qualifications would be highly desirable:

• **Experience**: Experience with federal survey data (e.g., BEA surveys such as BE-10, BE-12, BE-577).
• **Knowledge**: Knowledge of FISMA moderate controls and federal IT/data security standards.
• **Skills**: Familiarity with statistical software (SAS, MATLAB, Python) and database environments (SQL Server).
• **Experience**: Prior experience in federal contracting environments with Earned Value Management reporting exposure.

• *Work Environment and Company Culture**

arenaflex is committed to providing a positive and inclusive work environment that supports the growth and development of our employees. Our company culture is built on the values of innovation, excellence, and teamwork. We offer a range of benefits and perks, including:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Flexible work arrangements and work-life balance

• *Compensation and Benefits**

arenaflex offers a competitive salary and benefits package, including:

• Competitive salary range: $85,000 - $110,000 per year
• Comprehensive health insurance package
• 401(k) retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities and training programs

• *How to Apply**

If you are a motivated and experienced leader with a passion for data management and quality assurance, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

• *Equal Employment Opportunity**

arenaflex is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds. We are an E-Verify participant and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.