Senior Consultant, Patient Services (Strategy and Implementation)

Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products and portfolios. Our project types include new product planning, launch strategy, portfolio planning and disease area strategy. The majority of our work is in specialty therapeutics, with oncology and rare diseases as specific areas of expertise.

We have a unique entrepreneurial culture and invest in building Blue Matter to be one of the the best places to work. We have a strong global presence with offices in the US (San Francisco, New York, and Boston), Europe (London, Zurich, Netherlands), and India.

As a Senior Consultant, Patient Services, Trade & Distribution with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients.

Primary Responsibilities
Execute on assigned project tasks
Prepare materials for project meetings
Execute analysis of primary and secondary research efforts
Create and utilize analytical tools to support decision making
Develop materials communicating results of analyses
Identify key insights, recommendations, opportunities, and threats to inform corporate and
commercial strategies
Demonstrate accountability for completion of project responsibilities
Regularly engage senior level clients
Desired Experience and SkillsUnderstanding of the pharmaceutical and biotechnology industries with a focus on market
access related roles (i.e. pricing, contracting, market access analytics, payer mix, provider
mix, channel strategy, specialty pharmacy and IDN dynamics, patient services and patient
access)
Demonstrated ability to integrate business and industry knowledge in developing creative
solutions
Strong analytical and problem-solving skills
Excellent written and oral communication skills
Solid time management skills
Demonstrated ability to work in team environment
Proficiency in PowerPoint and Excel
Specialized Competency Areas: Patient Services, Trade, and Distribution

Patient ServicesDeep fluency across the hub services ecosystem, including benefits verification, prior
authorization, appeals support, copay assistance, patient assistance programs (PAPs), and
free drug programs
Working knowledge of the hub vendor landscape (e.g., AssistRx, Lash, CareMetx,
TrialCard/Mercalis) with the ability to advise clients on build vs. buy decisions
Experience designing patient services models tailored to therapeutic area dynamics,
including distinct patient journeys across oncology, rare disease, and specialty immunology
Proficiency in adherence and persistence program design, nurse educator and field
reimbursement manager (FRM) models, and patient-reported outcomes integration
Familiarity with digital patient engagement platforms and emerging technology enablers
across the patient journey
Command of operational performance metrics, including time-to-therapy, prior authorization
approval rates, and funnel abandonment rates
TradeStrong channel strategy expertise across the “big three” wholesalers (Cardinal, McKesson,
AmerisourceBergen/Cencora), specialty distributors (ASD, Besse, McKesson Plasma &
Biologics, Cardinal Specialty), and specialty pharmacies (Accredo, CVS Specialty, Optum,
and LDD networks)
Working knowledge of distribution service agreements (DSAs), fee-for-service economics,
inventory management agreements, chargeback processing, and 340B program dynamics
Understanding of pricing strategy intersections with trade, including WAC, ASP, and net price
concepts, gross-to-net bridges, Medicaid best price considerations, and the impact of the
Inflation Reduction Act (IRA) on channel economics
Distribution and Supply ChainExperience with distribution network design, including open, limited, and exclusive
distribution model trade-offs
Knowledge of cold chain and specialty product handling requirements
Familiarity with DSCSA and serialization compliance obligations
Understanding of returns and recalls management processes
Working knowledge of REMS program logistics and operational requirements
For cell and gene therapies, familiarity with apheresis-to-infusion chain of custody
requirements
Preferred QualificationsAdvanced degree(s) (PhD, MD, MBA, or MS) with 2+ years of consulting experience or Undergrad degree with 3+ years of consulting experience o
3+ years of biopharma industry experience
Compensation: Base salary range: $140,000 - $160,000 depending on experience. Generous
incentive compensation structure.

Benefits Package:401k - generous employer match with immediate vesting and financial planning resources
Comprehensive medical, dental and vision coverage options effective day 1 of employment
Flexible spending account (FSA) or Health Savings Account (HSA)
Company paid insurances including Short- and Long-Term Disability and Life insurance as
well as additional voluntary options
Paid parental leave for all new parents
Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
Employee Assistance Program
Generous paid time off including vacation, sick days, floating and company holidays
Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified
applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender
identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status,
genetic information, political affiliation, protected veteran status, or any other characteristic protected
by law.