(Senior) Business Development Manager - Travel/ Hospitality/ Ticketing

Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.

We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.

Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.

Trust Payments has an exciting opportunity for a (Senior) Business Development Manager - Travel / Hospitality / Ticketing to join their team.

Location: Remote: Portugal/ Spain
Salary: Competitive + Benefits

How will you make an impact in this role?
The Role:
Trust Payments is seeking a (Senior) Business Development Manager to drive new business acquisition within Travel & Ticketing such as online travel agencies, event tickets, and short-term rentals, etc. and regulated financial services across EU markets.

This role is centered around new business, with a particular focus on profitability from self-generated relationships. The successful applicant will be able to learn about our core + value added proposition, applying our solutions to solve customer challenges.

Historic sales success is desired, and we would welcome applicants that have experience in successfully engaging with prospects in our primary vertical industries such as EU travel, hospitality, ticketing and similar verticals.

What We Expect of You, Day To Day:
Seek new prospective merchants and introducers proactively, promoting the benefits of Trust Payments' range of products and services
Identify key challenges for merchants and partners and offer solutions by applying the correct range of products and services, whilst sustaining profitable terms
Use existing industry networks within Travel& Hospitality including ticketing, short-term rentals and financial services to generate qualified opportunities
Navigate complex regulatory requirements and position Trust Payments' solutions accordingly
Develop and maintain deep vertical expertise in target industries, staying current with market trends, regulatory changes, and competitive landscape
Qualify opportunities based on profitability potential, risk profile, and strategic fit
Build business cases and ROI models demonstrating value proposition to prospects
Negotiate commercial and contractual terms with full support available from Line Manager and Department Director
Manage onboarding and the initial after care of your new customers, until ready to be migrated to an Account Manager
Work closely with product, project management and marketing to create a value proposition for Trust products and solutions
Regularly update our CRM system for the purpose of accurate reporting, forecasting and pipeline management
Represent our business at trade events where required

Qualifications

Essential:
Minimum 3 years' B2B sales experience in payments, financial services, or fintech, with demonstrable track record of self-generated new business
Direct experience selling to Travels, Hospitality, or Ticketing- must be able to evidence existing relationships and market knowledge
Ability to consistently meet/exceed revenue targets through self-generated pipeline
Understanding of payment processing, merchant services, and acquiring in regulated environments
Commercial acumen with ability to structure profitable deals whilst remaining competitive
Consultative selling approach - ability to understand merchant pain points and position solutions accordingly
Negotiation skills with experience managing complex, multi-stakeholder sales cycles
Proficient with CRM systems (Salesforce preferred) for pipeline management and forecasting
Excellent communication and negotiation skills in English (written and verbal);additional European language capabilities are valued, with particular preference for Spanish, Portuguese speakers
Self-motivated, resilient, and comfortable working autonomously in a target-driven environment
Willingness to travel across EU markets and attend industry events
Desirable:
Existing book of contacts within Travel, Hospitality, and Ticketing sectors
Experience with PSP, gateway, or acquiring solutions
Knowledge of alternative payment methods (APMs), crypto payments, or open banking
Understanding of risk management and fraud prevention in high-risk verticals
Excellent written and verbal communication skills in English; fluency in additional European languages is beneficial, particularly Spanish, Portuguese
Relevant industry qualifications or certifications

Additional Information:
Trust Payments is an Equal Opportunities Employer

We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.

Get a glimpse into the exciting world of Trust Payments through:
Our Careers Page
Our LinkedIn Life Pages

Next Steps:
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!
To submit your resume for this opportunity, please complete the application form and click 'Submit Application' now.

Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.

We offer comprehensive benefits to support our team members and their families' well-being.
Our robust benefits package includes (subject to local office benefits policy):
Be part of a dynamic, market-leading Fintech experiencing rapid growth
Flexible work arrangements tailored to role requirements and business needs
Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
Robust compensation package, including pension scheme, healthcare plans, and life assurance
Regular corporate events fostering team cohesion and company culture
Diverse company culture and global working environment
Continuous professional development and career advancement opportunities
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To submit your CV for this opportunity, please complete the application form and click 'Apply' now.