Join arenaflex as a Senior Active Directory & PKI Customer Engineer

Are you ready to take your career to the next level with one of the most innovative technology companies in the world? arenaflex is seeking a highly skilled and motivated Senior Active Directory & PKI Customer Engineer to join our premier customer engineering team. In this role, you will become a trusted technical advisor for our enterprise clients, helping them design, implement, and optimize their identity and security infrastructure using cutting-edge Microsoft technologies.

At arenaflex, we believe that exceptional customer experiences start with exceptional people. As a Senior AD/PKI Customer Engineer, you will leverage your deep expertise in Active Directory Certificate Services and Public Key Infrastructure to deliver transformative solutions that empower our customers to achieve their business objectives. This is a remote position with the flexibility to work from anywhere, offering you the work-life balance you deserve while still being part of a collaborative, forward-thinking team.

About arenaflex

arenaflex is a global leader in enterprise technology solutions, dedicated to helping organizations of all sizes navigate their digital transformation journeys. With a commitment to innovation, excellence, and customer success, arenaflex provides comprehensive consulting services, technical support, and strategic guidance to businesses around the world. Our culture is built on collaboration, continuous learning, and a passion for solving complex technical challenges.

When you join arenaflex, you become part of a thriving community of industry experts who are constantly pushing the boundaries of what's possible. We invest heavily in our employees' professional development, offering access to exclusive training programs, certifications, and networking opportunities that will accelerate your career growth.

What You'll Do

As a Senior Active Directory & PKI Customer Engineer at arenaflex, you will serve as a key technical resource for our customers, focusing on delivering proactive services that drive value and innovation. Your primary responsibilities will include:

Architecting Enterprise PKI Solutions: Design and implement large-scale two and three-tier PKI hierarchies with multiple issuers, ensuring scalability, security, and compliance with industry best practices.

Delivering Technical Assessments: Conduct comprehensive assessments of customers' existing Active Directory and PKI environments, identifying improvement opportunities and developing strategic recommendations.

Providing Expert Guidance: Serve as the trusted advisor for customers on all matters related to Active Directory Certificate Services, including NDES (Network Device Enrollment Service) and OCSP (Online Certificate Status Protocol) implementations.

Leading Education Workshops: Create and deliver interactive training sessions and workshops that empower customers to maximize the value of their identity and security infrastructure.

Performing Database Maintenance: Implement PKI domain maintenance procedures and database cleanup options to ensure optimal performance and reliability of certificate services.

Troubleshooting Complex Issues: Diagnose and resolve intricate Active Directory and PKI issues, utilizing advanced troubleshooting methodologies and best practices.

Implementing Cross-Forest Solutions: Design and execute cross-forest Active Directory implementations that enable seamless identity management across complex enterprise environments.

Building Customer Relationships: Establish and nurture strategic relationships with customer stakeholders, gaining their trust and respect through consistent delivery of exceptional technical outcomes.

Contributing to Best Practices: Assist in developing and documenting best practices, playbooks, and technical guidance documents that enhance team readiness and consistency.

Staying Current with Technology: Maintain, extend, and acquire relevant accreditations and certifications to remain at the forefront of identity and security technologies.

Technical Expertise We Seek

We are looking for a professional with deep, 300-400 level knowledge in the following technology areas. This means having not just familiarity, but hands-on experience and the ability to architect solutions, troubleshoot complex issues, and mentor others.

Required Technical Skills

Active Directory Certificate Services (AD CS): Comprehensive experience with designing, deploying, and managing enterprise PKI solutions, including certificate authorities, enrollment services, and certificate templates.

NDES (Network Device Enrollment Service): Practical experience implementing and managing NDES for secure device enrollment in enterprise environments.

OCSP (Online Certificate Status Protocol): Expertise in deploying and configuring OCSP responders for efficient certificate validation and revocation checking.

Database Cleanup & PKI Maintenance: Strong understanding of database cleanup procedures and ongoing PKI domain maintenance to ensure system health and performance.

Active Directory Domain Services (AD DS): In-depth knowledge of Active Directory architecture, replication, and performance monitoring.

Group Policy: Experience with Group Policy implementation, design, and troubleshooting for enterprise identity and access management.

Security & Administration: Strong security mindset with experience administering and securing Active Directory environments, particularly as it relates to PKI integration.

Networking Fundamentals: Solid understanding of IP addressing, DHCP, DNS, WINS, and routing concepts to effectively integrate identity solutions with network infrastructure.

Preferred Technical Skills

Large Scale PKI Hierarchies: Experience designing and managing PKI hierarchies with more than one issuer, supporting thousands of certificates across distributed enterprises.

Scripted Installations: Proficiency with automating AD CS deployments using scripts and configuration management tools.

Cross-Forest Implementations: Experience with implementing Active Directory and PKI solutions across multiple forests and domains.

Active Directory Scripting: Knowledge of scripting technologies such as PowerShell for automating administrative tasks and building custom solutions.

Disaster Recovery: Understanding of Active Directory disaster recovery procedures and best practices.

Monitoring Tools: Experience with Active Directory monitoring and diagnostics tools.

Microsoft Identity Manager: Familiarity with identity governance and administration solutions.

Active Directory Federated Services (AD FS): Knowledge of federation services for single sign-on implementations.

Azure AD Connect: Experience with hybrid identity solutions integrating on-premises AD with Azure Active Directory.

Azure Active Directory: Understanding of cloud-based identity and access management in Microsoft Azure.

What We're Looking For

Beyond technical expertise, we value professionals who bring exceptional communication skills and a customer-first mindset. The ideal candidate will have:

Strategic Relationship Building: The ability to develop strategic, ongoing customer relationships and become a trusted advisor at all levels of the organization.

Technical Writing: Strong technical writing skills to create clear documentation, assessment reports, and best practice guides.

Presentation & Training: Excellent presentation and training abilities to effectively communicate complex technical concepts to diverse audiences.

Problem-Solving: Strong analytical and problem-solving skills to address complex technical challenges with innovative solutions.

Collaboration: The ability to work effectively with cross-functional teams, including product groups, consulting practices, and customer stakeholders.

Continuous Learning: A commitment to ongoing professional development and staying current with emerging technologies.

Why Join arenaflex?

At arenaflex, we understand that our employees are our most valuable asset. That's why we offer a comprehensive benefits package and a work environment that fosters growth, innovation, and collaboration.

Professional Development

Access to exclusive training programs and certifications

Preview new technology before others in the industry

Gain expertise and support from arenaflex's consulting practice and product groups

Opportunities to attend industry conferences and technical events

Mentorship from leading industry experts

Career Growth

Clear career progression paths with opportunities for advancement

Exposure to diverse customer projects and industries

Ability to specialize in cutting-edge identity and security technologies

Leadership opportunities within technical teams

Work-Life Balance

Remote work flexibility – work from anywhere

Competitive compensation packages

Comprehensive health, dental, and vision benefits

Generous paid time off and holidays

Wellness programs and employee assistance resources

Company Culture

You'll be part of a thriving technical community that's constantly looking for ways to improve our customers' experience, software development goals, and use of technology. We foster an environment where ideas are welcomed, collaboration is celebrated, and innovation is rewarded. Our team members are encouraged to think creatively, challenge the status quo, and contribute to the continuous improvement of our services and solutions.

Contract Details

This position offers exceptional flexibility with a contract duration that can extend to 18 months or be converted to full-time employment, depending on your preferences and performance. This arrangement provides you with the opportunity to experience arenaflex's culture and technical environment while maintaining the flexibility that suits your career goals.

Ready to Make an Impact?

If you're a passionate technologist with deep expertise in Active Directory and PKI solutions, we want to hear from you! Join arenaflex and become part of a team that's transforming enterprise identity and security for customers around the globe.

At arenaflex, you'll have the opportunity to work with leading industry experts, access cutting-edge technology, and make a meaningful impact on how organizations secure their digital assets. Your skills and dedication will be valued, your growth will be supported, and your contributions will help shape the future of enterprise security.

Apply today and take the next step in your career with arenaflex!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Active Directory & PKI Customer Engineer – Enterprise Identity & Security Solutions