Sales Support Specialist

Manulife is a leading international financial services provider that aims to transform the life insurance business with innovative customer solutions. The Sales Support Specialist will be part of a dynamic team, focusing on supporting the Insurance pre-sale process and assisting the Sales & Distribution team to achieve strategic priorities and sales goals.

Responsibilities

• Support the Insurance pre-sale process and assist the Sales & Distribution team
• Provide product information and case design assistance
• Manage outbound/inbound communications related to life insurance sales
• Facilitate the new business and underwriting process
• Utilize various tools and resources to enhance the sales process

Skills

• Driven individuals that are eager to impact the sales process
• Team players that enjoy working together on solutions that will impact our producers' and customers' lives
• Willingness to learn and commit to study to achieve the necessary licenses
• Eager learners that want to join us in transforming the life insurance industry
• Excited colleagues that make working together fun and productive
• Have a passion for the value we provide to our producers and customers
• Customer-centric mentality
• Excellent phone demeanor, strong sales acumen, and customer service skills
• Ability to problem solve and be flexible
• Knowledge of financial services is a plus!
• FINRA SIE, Series 6, 63, and State Insurance Licenses, preferred
• Will need to acquire licenses within 4 months of hire
• Must pass at least one FINRA exam within the first 10 weeks of hire

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• Full range of statutory leaves of absence

Company Overview