Sales Operations Coordinator

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.

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About the Role:

The Sales Operations Coordinator supports the sales organization and will report to the sales operations manager.

Essential Duties & Responsibilities:

Creates salesforce opportunities as directed

Update Salesforce Opportunities as needed

Update pricing on ASRs as needed

Create iConnect quotes as needed

Creates Disconnect Leads and manages them as directed

Create and generate salesforce reports and other reports in Excel as needed

Help resolve customer and order issues by working with customers, other teams and team members

Enter ASR data as needed into Salesforce

Engage UOC for updating customer orders, including using appropriate acceptance, jeopardy, or errors as needed

Other job duties as necessary

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/ or Experience:

Proficient in Microsoft Excel and Microsoft Word

Have 3 - 5 years experience in a telecom role is a plus

Working knowledge of Sales Force is a plus

Working knowledge of Neustar UOC is a plus

Excellent verbal, presentation, and written communication skills

Strong work ethic is expected

Demonstrates accountability to personal work product

Must be a team player and a solution provider

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting, standing, and walking.

Lifting of objects up to 25 pounds, bending, and stooping

Keyboarding, typing.

Ability to read effectively from a computer screen, sampling device and/or a paper copy.

Working Conditions:

Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.

Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.

Ability to travel 10% of the year if needed

Ability to work flexible hours including evenings, holidays, and weekends occasionally

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Our Benefits:

Medical, Dental, Vision Insurance Plans

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, Child Life Insurance Plans

Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.