Sales Development Representative

Trainual is hiring a Sales Development Representative who turns curiosity into conversation and conversations into pipeline. This role focuses on inbound lead qualification and conversion, ensuring prospective customers receive a fast, helpful, and thoughtful first experience with Trainual.

Responsibilities

• Inbound lead qualification. Review and evaluate demo requests, contact forms, and other inbound signals to determine fit, urgency, and opportunity quality
• Real-time prospect engagement. Connect quickly with prospective customers via email, phone, and chat to gather key qualification information
• Opportunity routing. Ensure qualified prospects are directed to the right Account Executive with the right context
• Follow-up management. Nurture leads that require additional information or timing before scheduling a meeting
• Next-step clarity. Every inbound interaction should result in a clear next step — for both the prospect and the sales team
• Technology-driven prospecting. Use modern tools to build targeted account lists that identify the right companies and decision-makers
• Conversation oversight. Review and guide AI-generated conversations to ensure they stay helpful, accurate, and aligned with our qualification standards
• Pattern recognition. Identify trends in questions, objections, or qualification gaps across inbound conversations
• Workflow improvement. Provide feedback that improves automation responses, routing logic, and qualification workflows
• Partner ecosystem prospecting. Engage organizations within identified partner segments
• Partner referral qualification. Respond quickly to partner-generated leads and assess opportunity quality
• Community engagement. Participate in conversations with partner networks where Trainual may be a fit
• Partner lead follow-up. Ensure every referral receives fast, thoughtful outreach
• Opportunity routing. Connect qualified partner opportunities with the Strategic Partnerships leader

Skills

• You're fast, curious, and people-oriented
• You're a great conversational qualifier
• You move quickly without losing the human touch
• You're comfortable working alongside AI tools
• You care about quality
• You'll manage and qualify inbound interest across multiple channels
• Your goal: turn high-intent interest into well-qualified demos
• Inbound lead qualification
• Real-time prospect engagement
• Opportunity routing
• Follow-up management
• Next-step clarity
• Technology-driven prospecting
• Conversation oversight
• Pattern recognition
• Workflow improvement
• Partner ecosystem prospecting
• Partner referral qualification
• Community engagement
• Partner lead follow-up
• Opportunity routing
• We're looking for someone who combines great communication skills with strong judgment when evaluating opportunities
• 1 to 3 years of SaaS SDR or BDR experience
• Inbound conversation experience
• CRM discipline
• Modern sales tools
• Multi-channel communication
• Operational curiosity
• Strong judgment
• AI-assisted sales tools
• Partner ecosystem exposure
• Campaign insight

Benefits

• Stock options
• Benefits
• All of our brag-worthy culture perks

Company Overview