Revenue Operations Analyst – Order Management

About Nue.io
Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world.

But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you.

What You’ll Do:
Role Overview
We are seeking a detail-oriented Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite. This role ensures accuracy and integrity across the quote-to-cash lifecycle—from deal close through invoicing, commission payout, and cash receipt.

This role operates at the intersection of Sales, Finance, and RevOps and serves as a critical control point to ensure that booked revenue, commissions paid, and cash collected are fully aligned and auditable.

Key Responsibilities1. Order Management & Deal Audit
• Review all Closed-Won opportunities prior to final booking to ensure:
• Accurate products, pricing, terms, billing schedules, and revenue treatment
• Correct opportunity ownership, splits, and commission eligibility
• Validate alignment between Salesforce and NetSuite
• Manage a structured Pending Review → Audited → Booked workflow
• Partner with Finance to ensure clean handoff from opportunity to invoice
• Audit all commissionable deals prior to payout:
• Validate commission rates, splits, accelerators, and eligibility
• Confirm invoices are issued and paid in NetSuite per commission policy
• Investigate and resolve commission discrepancies with Sales and RevOps
• Maintain clear audit trails supporting Finance and external audits
3. Light Collections & AR Support
• Monitor past-due invoices in NetSuite
• Conduct professional, relationship-aware outreach on overdue balances
• Partner with Sales and Customer Success to unblock payment issues
• Escalate risk accounts, trends, and aging concerns to Finance leadership
4. Process Ownership
• Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems
• Identify recurring deal, invoicing, or commission issues and recommend process improvements

Success Metrics (First 90 Days)
• 100% of Closed-Won deals audited prior to booking
• Reduced commission disputes and payout corrections
• Improved visibility into AR aging and collections follow-through
• Clean, auditable Salesforce ↔ NetSuite handoffs

What You’ll Bring:
• 1-3 years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management
• Hands-on experience with NetSuite (invoicing, AR, or order management)
• High attention to detail with a strong audit mindset
• Ability to enforce policy while partnering constructively with Sales
• Strong Excel / Google Sheets skills

Bonus Points (optional):
• Salesforce experience (Opportunities, Accounts, reporting)
• Experience with CPQ and subscription SaaS billing models
• Exposure to commission plans and incentive compensation
• Experience supporting audits or revenue compliance
• Familiarity with quote-to-cash integrations between Salesforce and NetSuite

What We Offer:
• Competitive compensation and benefits that reward your talent and impact.
• Comprehensive health, vision, dental, and life insurance
• A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
• The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow.
• A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
• Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

About Nue.io
We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.

This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

We are an equal oppor