Resource Management Assistant (Agency Experience)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource Assistant

Location: India (Remote working until further notice)

A Little Bit About the Role:

The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately.

What You'll be Doing:

Resource Planning & Coordination:

Handle resource bookings and scheduling across EMEA

Communicate with Project Managers regarding project resource requirements

Update and maintain resource planner accuracy

Coordinate resource allocation and availability

Track utilisation and capacity

Flag resource conflicts and constraints

Support resource forecasting activities

Onboarding & Offboarding Administration:

Support onboarding administration for new starters across EMEA

Coordinate Oliver and Unilever account access requests

Assist with building and system access requests

Support offboarding administration for leavers

Maintain onboarding/offboarding documentation and checklists

Track completion of onboarding activities

Ensure smooth and timely processing

Kit & Content Creator Coordination:

Coordinate kit requests and deployment

Track kit allocation and inventory

Support kit retrieval from leavers

Maintain asset records and documentation

Liaise with IT and procurement as needed

Training Coordination:

Track training completion across EMEA teams

Coordinate training scheduling and logistics

Maintain training records and documentation

Flag training gaps to Resource Lead

Support access to training platforms

Freelance & Supplier Support:

Provide administrative support on freelance and supplier tasks as directed

Maintain supplier contact information and records

Support supplier onboarding processes

Track freelance bookings and assignments

Stakeholder Coordination:

Communicate openly and transparently with project teams across EMEA

Build collaborative relationships with delivery teams

Coordinate across UK and EMEA markets

Solve challenges in a collaborative, positive manner

Bring teams together to resolve resource issues

Data Management & Reporting:

Maintain accurate resource data across systems

Generate resource reports and dashboards

Ensure data quality and integrity

Track resource metrics and KPIs

Identify and flag data discrepancies

What You'll Need:

4+ years experience in creative/production agency environment

Background in project delivery and resource management

Strong people coordination and communication skills

Open, transparent communicator with positive attitude

Collaborative problem-solver who brings teams together

Excellent organisational skills and attention to detail

Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word)

Strong data entry and reporting capabilities

Experience with OMG system highly advantageous

Ability to read and understand timing plans and dependencies

Capability to use AI tools for role-specific tasks (advantageous)

Ability to work independently and prioritise effectively

Strong judgement on when to escalate decisions

Proactive and solution-orientated approach

Professional demeanour with stakeholder management skills

Success Metrics:

Accuracy of resource planning and bookings

Timeliness of onboarding/offboarding processes

Quality of communication with project teams

Stakeholder satisfaction with resource coordination

Training completion tracking accuracy

Data quality and reporting accuracy

Efficiency of resource processes

Team collaboration and problem resolution

Req ID: 17632

#LI-SK1 #BTG+
Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'