Residential Processing Specialist

Posted 2026-05-06
Remote, USA Full-time Immediate Start

New Hampshire Mutual Bancorp has a new and exciting opportunity for a Residential Processing Specialist to join their team in a hybrid based model. The successful applicant will work closely with borrowers, lenders, and vendors to process residential loan applications from origination to closing.


Responsibilities

  • Responsible for communicating with customers, lenders and third parties during the processing of each loan application to ensure timely completion of loan files
  • Receives loan application from Mortgage Loan Officer and verifies data for completeness and accuracy
  • Works with borrower for any supporting documentation required
  • Orders appraisal, legal, flood certifications and verification of employment, if applicable
  • Reviews credit report to ensure any fraud alerts or address discrepancies are noted
  • Verify that all documentation received is accurate, complete and matches the system
  • Verify funds are sufficient for closing using deposit statements or gift letter
  • Prepares file for closing once all documentation is received and cleared by underwriting

Skills

  • Strong customer service skills
  • Strong communication skills
  • Multi-tasking skills
  • Six to twelve months of mortgage loan processing experience preferred
  • Excellent verbal and written communication skills
  • Attention to detail and strong organization skills
  • Computer experience with strong working knowledge of Microsoft Word and Adobe PDF
  • Ability to work in a fast-paced office with high volume at times

Benefits

  • Medical
  • Dental
  • Vision
  • 401K (with Company match)
  • Paid time off
  • Paid parental leave
  • Tuition reimbursement
  • Professional development

Company Overview

  • New Hampshire Mutual Bancorp deals with banking, financial, advice, mutual fund and saving account services. It was founded in 2013, and is headquartered in Concord, New Hampshire, USA, with a workforce of 501-1000 employees. Its website is https://www.nhmutual.com/.

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