[Remote] Risk and Compliance Specialist II - SPOT

Note: The job is a remote job and is open to candidates in USA. Uber is a global company that ignites opportunity by setting the world in motion. The Risk and Compliance Specialist II role is part of the Special Projects Operations Team, focusing on ensuring compliance with regulatory standards and mitigating risks through various projects and audits.

Responsibilities

• Perform basic research and data entry related to multiple crucial projects
• Maintain excellent interpersonal skills and integrity while delivering outstanding customer service via administrative processing, chat modalities, and/or outbound phone calls
• Be able to learn and master multiple systems used within the workplace
• Communicate quickly and effectively to internal Uber members as needed
• Become an expert on processes and may help with sophisticated problem solving
• Follow process guides to complete tasks and provide support to various crucial initiatives
• Investigate fraud instances and take action accordingly
• Conduct outbound call campaigns and support supply campaigns sought at getting earners on the road
• Take on projects to update and audit partner documentation

Skills

• More than 6 months of experience in one of the following: compliance, banking, insurance, fraud, consulting or a regulated area
• Experience with Google Suite/Microsoft Office
• Excellent written and verbal communication skills, including the ability to listen effectively and switch tones between internal teams and external customer communication
• Ability to multitask, prioritize, and handle time effectively
• Excellent interpersonal skills, integrity, and follow-through on tasks
• Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
• Detail-oriented
• Basic analytical/technical skills
• Ability to work with sensitive customer information
• Demonstrated leadership in workplace, school setting, community, or other environment

Benefits

• You will be eligible to participate in Uber's bonus program
• All full-time employees are eligible to participate in a 401(k) plan
• You will also be eligible for various benefits.

Company Overview

Company H1B Sponsorship