[Remote] Pre-Service Scheduler 1 Remote

Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is focused on helping job seekers find attractive opportunities before they are widely advertised. They are seeking a Pre-Service Scheduler to provide professional service to patients and coordinate appointments for outpatient diagnostic testing while maintaining patient confidentiality.

Responsibilities

• Provide prompt, professional, and courteous service to patients, physicians, and hospital departments
• Interview patients to assess scheduling needs and coordinate appointments for outpatient diagnostic testing
• Accurately collect and document patient demographic, insurance, and clinical information
• Utilize scheduling systems to efficiently schedule appointments while preventing conflicts
• Maintain strict confidentiality of patient information in compliance with HIPAA regulations

Skills

• High school diploma or equivalent required
• Minimum of one (1) year of experience in healthcare, insurance, call center, or customer service environment
• Ability to work independently in a high-volume, high-stress environment while prioritizing tasks
• Strong problem-solving skills with the ability to analyze information and identify issues
• General computer proficiency and comfort working across multiple systems
• Experience working with patient registration, scheduling systems, or insurance verification
• Previous experience in a healthcare-related role or customer service position

Benefits

• Comprehensive benefits package, including medical, dental, vision, and retirement plans
• Paid Time Off
• Educational assistance programs

Company Overview