[Remote] Plan Structure Document Associate

Note: The job is a remote job and is open to candidates in USA. Canada Life is dedicated to improving the financial, physical and mental well-being of Canadians. They are seeking a Plan Structure Document Associate responsible for creating and maintaining various contract and booklet documents, ensuring their accuracy and legality while meeting departmental standards.

Responsibilities

• Create, customize, amend and publish documents: Examination and analysis of source material (master application/concise amendment/eSetup application, correspondence, existing documents, previous carriers’ documents, etc.)
• Clarification of information, resolution of outstanding issues, involvement of other areas in the decision-making process (underwriting, PAS, group office, group products, legal, BPO, government offices, etc
• Approval of the final content of produced documents (liability)
• Attend Team Meetings
• Propose/promote changes to current processes

Skills

• Bilingual ability (English/French)
• Excellent written and oral communication skills
• Good computer skills
• Strong analytical skills
• Ability to adapt quickly to change
• Keen attention to detail
• Ability to work autonomously as well as in a team
• Excellent time management skills
• Comfortable with Microsoft Office suite
• Experience in customer service
• Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem
• Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Company Overview