Remote Patient Monitoring (RPM) Program Manager – LVN OR RN

• *Benefits:**
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off

This family owned home Health Agency (est. 1996) is launching and expanding a Remote Patient Monitoring (RPM) program serving patients with chronic conditions such as hypertension, diabetes, and COPD.

We are seeking a dependable, highly organized professional to lead and grow this program.

This is a full-time, in-office role in San Antonio.

The primary focus of this position is to build, manage, and scale our RPM program. During the initial ramp-up phase, you will also support select home health office operations. As RPM census grows, this role will transition into a fully dedicated RPM leadership position.

Position Overview

You will be responsible for the day-to-day operations of our Remote Patient Monitoring service line — ensuring compliance, patient engagement, physician coordination, and program growth.

This role requires strong organization, follow-through, and confidence communicating with both patients and physicians.

Primary Responsibilities – Remote Patient Monitoring

Enroll patients and physicians into the RPM program

Educate patients and families on device usage

Coordinate device delivery and installation

Monitor daily vitals within RPM platform

Document outreach and escalate abnormal readings per protocol
Manage Medicaid and MCO prior authorizations and renewals

Perform monthly eligibility checks

Track device inventory (deliveries, returns, replacements)

Generate audit-ready reports for compliance

Serve as primary point of contact for participating physicians
Help scale program toward 300–400+ active patients

Secondary Responsibilities (Initial Ramp-Up Phase)

Assist with intake and referral coordination

Review consents and physician orders

Support documentation review and audit readiness

Follow up with physician offices for signed orders

Assist DON and administrative team as needed

As RPM census increases, this role will transition to focus primarily on telehealth operations.
Qualifications

Active Texas LVN license preferred (strong healthcare operations candidates considered)

2+ years experience in home health, primary care, care coordination, or telehealth

Experience with Medicaid/MCO authorizations strongly preferred

Strong EMR experience required (Axxess, WellSky, KanTime, or similar)

Highly organized and detail-oriented

Comfortable managing multiple tasks and deadlines

Excellent communication skills with physicians and patients

Bilingual English/Spanish strongly preferred

Must be based in San Antonio

Compensation

$30–$33 per hour depending on experience
Full-time, in-office

Benefits and growth opportunities available

Why Join Us

Lead and grow a new service line within an established agency
Long-term leadership opportunity as program scales

Stable, family-owned company serving San Antonio since 1996

Structured training and support
• Opportunity to help shape a growing telehealth initiative