[Remote] Market Research Analyst

Note: The job is a remote job and is open to candidates in USA. Entegra is a company focused on convenience solutions, and they are seeking a Market Research Analyst. This role involves analyzing market conditions and customer trends to support purchasing and merchandising decisions, ensuring efficient product placement and data-driven operations across various retail environments.

Responsibilities

• Analyze existing and potential product and service markets, including customer demand, inventory levels, and competitive activity at both local and national levels
• Collect, analyze, and interpret data related to customers, competitors, purchasing trends, and branch inventory accuracy
• Prepare clear, actionable reports that translate market conditions and data insights into recommendations for purchasing and merchandising decisions
• Maintain and manage databases, online data collection tools, reporting platforms, and vendor portals to ensure data accuracy and accessibility
• Support purchasing analysis tools that determine ordering needs based on branch inventory, usage patterns, and customer demand
• Partner directly with branch operations to validate actual product needs, resolve discrepancies, and ensure orders are accurate and aligned with demand
• Calculate and monitor metrics using account-level and branch-level data to track performance and trends
• Manage data quality assurance processes, identifying data integrity issues and making corrections to ensure reliable reporting and delivery
• Compile, format, and edit data files to support presentations, dashboards, and operational reporting
• Support merchandising efforts, including product setup in POS systems, planogram development, and execution follow-up with branches
• Collaborate with merchandising teams to ensure products are correctly placed, maintained, and executed according to plan
• Provide ongoing support to operations teams by answering day-to-day questions related to incentives, reporting, purchasing, and data insights
• Assist with the creation, review, and delivery of education and training materials, including web-based training sessions
• Troubleshoot data and reporting issues in partnership with operations teams, ensuring timely resolution and continuous improvement

Skills

• Strong analytical skills with advanced experience working with large datasets in Microsoft Excel
• Experience pulling and analyzing data from enterprise systems such as SAP or similar purchasing and inventory platforms
• Background in operations, purchasing, merchandising, or supply chain, with a solid understanding of how products move from vendor to customer
• Experience supporting unattended retail environments such as vending and micro-markets, including familiarity with planograms and POS systems
• Ability to navigate online ordering systems and vendor portals (market connections not used)
• Strong understanding of the impact purchasing and merchandising decisions have on branch performance and customer satisfaction
• Comfort working directly with branch teams, serving as a trusted partner while constructively challenging data, assumptions, and ordering practices
• Excellent communication and customer service skills; able to articulate issues clearly and drive resolution
• Detail-oriented with a strong focus on data accuracy, quality assurance, and continuous improvement
• Ability to manage multiple priorities in a collaborative team environment (one of five team members), reporting into leadership within the purchasing and merchandising organization
• Minimum Education Requirement - Associate's Degree or equivalent experience
• Experience with Power BI strongly preferred

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

Company Overview