[Remote] Implementation Coordinator

Note: The job is a remote job and is open to candidates in USA. Mappedin is a global leader in indoor mapping and spatial data management. The Implementation Coordinator will interpret and digitize floorplans, transforming them into user-friendly maps while collaborating with Project Managers and overseeing quality assurance processes.

Responsibilities

• Work with architectural plans to understand and digitize various types of indoor venues, focusing on Mappedin’s enterprise business
• Assist with map digitization efforts, following Mappedin’s design practices to create simplified, user-friendly indoor maps from architectural drawings
• Collaborate with Project Managers to create new venues, support data entry, and implement product integrations and theming
• Take ownership of the Quality Assurance process, continuously seeking improvements to tools and workflows
• Oversee the work completed by Mappedin’s Mapping Team (off-shore and in house) to ensure the quality of mapping is of utmost quality
• Support the delivery of new client implementations, ensuring timelines and deliverables are met
• Assist with ongoing legacy map updates and support ad hoc enterprise project requests including the creation of demos for potential customers
• Become an expert on Mappedin’s suite of products and ongoing projects, enabling successful customer onboarding
• Lead smaller accounts and projects from Kick-Off to Launch, ensuring successful outcomes
• Support on-site work and delivery as outlined in the signed Order Form
• Support international accounts across different time zones
• Flexibility to travel for client needs and on-site work

Skills

• Great attention to detail and organizational skills
• Friendly attitude, quick learner, and ability to manage time effectively to meet deadlines
• Experience with CAD-editing software (AutoCAD) is a plus, but not required
• Proficiency in Adobe software, especially Illustrator, is preferred
• Interest or experience in architecture or urban planning is beneficial

Benefits

• 20 days of paid vacation, available from your first day
• Comprehensive benefits from Day 1
• Home office support: $550 stipend in your first year

Company Overview