[Remote] HR Generalist / Payroll Specialist | BPO

Note: The job is a remote job and is open to candidates in USA. PARA Consulting is a people-centric consulting firm dedicated to optimizing technology, people, and processes. They are seeking an HR Generalist / Payroll Specialist to support clients in HR operations, employee lifecycle management, and payroll processing, acting as the primary contact for assigned clients.

Responsibilities
• Serve as the main HR and payroll point of contact for client accounts
• Process payroll for hourly and salaried employees, including variable pay or adjustments
• Manage employee lifecycle activities: onboarding, offboarding, changes in compensation, and status changes
• Maintain employee records and ensure HR compliance across local/state regulations
• Support benefits administration (open enrollment, new hires, terminations, status updates)
• Create and update HR documentation including SOPs, checklists, and templates
• Respond to employee HR/payroll inquiries and provide issue resolution
• Track time and attendance to ensure payroll accuracy
• Coordinate with finance, management, and external vendors as needed

Skills
• Bachelor's degree in Human Resources, Business Administration, or related field
• 3–5 years of experience in HR operations and payroll processing
• Experience working with HRIS or payroll systems (Rippling, ADP, Paychex, Gusto, etc.)
• Understanding of payroll cycles, time tracking, deductions, garnishments, and final pay
• Strong organizational and communication skills
• Ability to interpret and apply HR and payroll policies accurately
• Ability to work effectively in a remote environment and manage multiple clients
• Experience supporting multi-state payroll in the U.S
• Experience working in a BPO or consulting environment
• Knowledge of benefits admin processes (open enrollment, qualifying life events)
• Strong problem-solving skills and ability to manage competing priorities
• Comfort working with checklists, documentation libraries, and SOPs

Company Overview
• We help organizations plan their next step, improve their processes, and future proof their technology infrastructure. It was founded in 2021, and is headquartered in Phoenix, Arizona, USA, with a workforce of 11-50 employees. Its website is