[Remote] Group Set-Up & Contracting Representative I

Note: The job is a remote job and is open to candidates in USA. Delta Dental of Arizona is the state’s #1 dental and vision insurance company, seeking a detail-oriented individual to join their Group Set-Up & Contracting Services team. The role focuses on accurate enrollment, billing, and commissions for various group insurance products, requiring strong communication and organizational skills.

Responsibilities

• Enter group, subgroup and contracts for dental, vision, life, & disability groups
• Perform group updates/changes
• Perform group/subgroup terminations
• Perform group/subgroup reinstatements
• Perform mass member terminations, reinstatements and transfers
• Perform self-quality assurance (QA) to ensure accuracy
• Monitor enrollments for new groups to ensure timely entry
• Maintain communication with internal departments
• Provide accurate and timely responses to groups & brokers
• Support and collaborate with team members as needed

Skills

• High school diploma or equivalent required
• 0-1 years administrative experience required
• Proficient in Microsoft Word, Excel, and 10-key
• Ability to solve problems quickly and automate processes
• Detail oriented
• High level of accuracy
• Ability to meet deadlines
• Self-motivated and work independently with minimal supervision
• Dental CDT knowledge preferred but not required

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Student loan assistance
• Six weeks of paid parental leave
• Volunteer PTO

Company Overview