[Remote] Government Travel Consultant

Note: The job is a remote job and is open to candidates in USA. CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. They are seeking a detail-oriented and customer-focused Government Travel Consultant to support federal agencies with professional travel services, ensuring travel arrangements meet government standards while delivering exceptional service.

Responsibilities

• Secure air, car and hotel accommodations for contracted government agencies
• Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured
• Ensure all queues are maintained throughout the day
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification
• Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies
• Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
• Weekend work is required for this position

Skills

• High School Diploma or GED, with some post-high school education
• Travel industry experience
• Proactive approach to systems and processes
• Working knowledge of WorldSpan and SABRE GDS
• Written and verbal communication skills
• Customer service skills
• Positive attitude

Benefits

• Competitive pay
• Benefits and perks
• Flexible work-life balance
• Professional development opportunities
• Performance and recognition programs
• Comprehensive benefits package
• Medical, dental, vision, life, and disability
• Voluntary benefit programs (critical illness, hospital, and accident)
• Health savings and flexible spending accounts
• Retirement 401K plan
• Paid leave programs

Company Overview