[Remote] Engineer I/II

Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is looking for a motivated professional to help ensure the health, security, and reliability of vendor-provided identity platforms. The role involves working at the intersection of identity, security, and vendor management, ensuring that authentication and access controls function correctly and are remediated when necessary.

Responsibilities

• Own the operational health of vendor‑provided identity applications, including monitoring, issue triage, remediation, ongoing maintenance, and participation in a shared on‑call rotation (including after‑hours support as needed)
• Manage the full lifecycle of digital certificates across enterprise environments, including issuance, renewal, revocation, and retirement using enterprise certificate management platforms
• Partner with internal identity, security, and engineering teams to investigate incidents, identify root causes, and remediate identity‑related issues across vendor platforms
• Serve as a primary point of contact for vendors, driving accountability and timely resolution of defects, vulnerabilities, configuration gaps, and compliance risks
• Proactively improve reliability, automation, security posture, and operational efficiency, while clearly communicating status, risks, and remediation plans to technical and non‑technical stakeholders

Skills

• Strong understanding of identity and access management concepts, including authentication, authorization, SSO, MFA, and identity federation
• Hands‑on experience supporting or integrating vendor‑managed platforms in secure, regulated, or risk‑sensitive environments
• Proven ability to own issues end‑to‑end, from discovery and analysis through vendor remediation and validation
• Strong analytical and troubleshooting skills, including interpreting logs, configurations, and vendor documentation to drive effective outcomes
• Clear communicator with a proactive, continuous‑improvement mindset—comfortable explaining technical risks, driving vendor accountability, and preventing repeat issues
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
• Experience supporting CyberArk and/or HashiCorp infrastructure
• Demonstrated ability to automate certificate workflows using APIs, scripting, or infrastructure-as-code tools
• Familiarity with API development and integrations, including OAuth 2.0 secured RESTful APIs
• Proven AI-enabled execution
• Omaha, Nebraska preferred, with flexibility to travel for occasional in‑person meetings and events

Benefits

• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.

Company Overview