[Remote] Customer Service Agent - 100% Work From Home

Note: The job is a remote job and is open to candidates in USA. ANDX is a company that values its employees and provides opportunities for growth. They are seeking dedicated call center agents to handle a large volume of calls and engage positively with customers to meet their needs.

Responsibilities

• Handling a large volume of calls
• Conducting telephone screening on a variety of both inbound/outbound calls
• Engaging in positive interactions to effectively meet the needs of the customers

Skills

• Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
• Must have a quiet, home office space that is free of distractions a plus
• Strong communication skills
• Computer navigation skills
• Must be 18 years of age or older
• Must be eligible to work in the US
• Must be willing to consent to a background check
• Must be willing to use their own computer equipment and internet service as per the specifications outlined in the posting
• Laptop or Desktop computer with 8GB of RAM
• Google Chrome installed
• Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
• Mouse and keyboard
• USB headset with boom mic
• Webcam (built-in or external USB)
• PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
• Reliable internet with 100Mbps download and 20Mbps upload speed
• 1 Monitor (minimum 19")

Benefits

• Health Insurance
• 401(k)
• Dental insurance
• Vision insurance
• Work from home

Company Overview