[Remote] Customer Education Specialist - Flex (US Remote)

Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community dedicated to enhancing safety through technology. They are seeking a Customer Education Specialist to teach and instruct agency customers on the use of complex software products, conduct training sessions, and manage communication related to training schedules.

Responsibilities

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software
• Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc
• Completing department-required reports within set standards
• Managing communication with customer contact(s) related to the training schedule
• Coordinating customer (agency) information between trainers
• Operates under supervision from the Customer Education Lead
• Relying on instructions and pre-established guidelines to perform the functions of the job

Skills

• Must have a valid driver's license
• High School Diploma
• 1+ years of experience working with Motorola Flex software
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Experience with Motorola Flex Administration preferred

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• And more!

Company Overview