[Remote] Content Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Tebra is an all-in-one EHR+ platform designed for independent healthcare practices. They are seeking a Content Operations Specialist to manage and oversee the publishing of content, ensuring quality and consistency while collaborating with various teams to optimize workflows.

Responsibilities

• Upload, format, and publish content in the CMS
• Apply templates, page modules, CTAs, images, embeds, and structured components
• Ensure every asset is properly tagged, categorized, and published on time in CMS
• Execute pre- and post-publish QA checklists, and review content for: formatting and layout issues; broken links and missing assets; incorrect CTAs or metadata; brand compliance requirements
• Ensure structured formatting inputs are present before publish, including: Structured headers and sections; FAQs/PAA style blocks; Citations and source attribution, when necessary
• Ensure content follows LLM extractable formatting patterns
• Confirm AI-related fields and modules are populated correctly in CMS
• Implement SEO inputs provided by the team, including: title tags, meta descriptions, header structure, internal links, image alt text
• Build, format, QA, and schedule newsletters
• Maintain a reliable weekly send cadence
• Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool)
• Maintain a clear source of truth for content published and continuously improve editorial documentation
• Flag workflow issues and propose workflow improvements when timelines or dependencies slip
• Coordinate with Creative and Web teams for design and CTA placements

Skills

• 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment
• Bachelor's Degree in communications, creative writing, journalism, marketing, or a related field of study
• Strong project management and editorial coordination skills
• Attention to detail and proven to manage multiple projects simultaneously
• Genuine interest in healthcare and the challenges that face independent practices
• Experience in workflow and CMS tools (Asana, Wordpress, or similar)
• Familiarity with SEO best practices
• Understanding of the healthcare industry and challenges of independent practices and medical billers

Benefits

• In addition to our healthcare benefits, we also offer amazing perks!
• Need work from home basics? We offer a discount through Dell!
• We also offer a number of resources to help you keep your mind and body healthy.
• Check out Gympass for a great workout, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
• To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!
• We also offer a number of resources to help you keep your mind and body healthy.
• Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Company Overview