[Remote] Commercial Insurance Account Executive (Remote) — CA P&C License + Mandarin Required

Note: The job is a remote job and is open to candidates in USA. Germani Insurance Services is a fast-growing, independent insurance agency based in Los Angeles, CA, specializing in Commercial P&C and Employee Benefits. They are seeking a Bilingual Commercial Account Manager fluent in Mandarin Chinese and English to manage a dedicated book of commercial clients, primarily in the hospitality sector, while providing exceptional client service and support.

Responsibilities

• Serve as the primary point of contact for a dedicated book of commercial clients, communicating fluently in Mandarin Chinese and English
• Manage client service needs, including renewals, endorsements, policy changes, and day-to-day account support
• Explain coverage details, exclusions, and premium changes clearly so clients understand their policies and options
• Assist with quoting, remarketing, and placing new and renewal business with carriers
• Identify opportunities to strengthen coverage, improve retention, and cross-sell additional solutions
• Maintain accurate documentation and ensure compliance with agency procedures and industry regulations
• Deliver high-touch service that builds trust and long-term client relationships

Skills

• Fluent in Mandarin Chinese and English required
• Property & Casualty license is preferred, but not required
• Life & Health license is a plus
• Experience in commercial insurance account management, customer service, or client relationship management preferred
• Familiarity with hospitality or habitational insurance is highly preferred
• Proficiency with Microsoft Office and familiarity with agency management systems such as EZLynx, Applied Epic, or similar

Benefits

• Health, Dental, and Vision insurance
• 401(k) matching
• Paid time off and company holidays
• Tuition reimbursement
• Fully remote work environment

Company Overview