[Remote] Collections Specialist

Note: The job is a remote job and is open to candidates in USA. GoodLeap is a technology company focused on sustainable solutions, and they are seeking a Collections Specialist to resolve overdue bills and collect payments from clients. The role involves identifying overdue accounts, maintaining collection goals, and ensuring compliance with company policies.

Responsibilities

• Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with clients to resolve debts owed
• All in compliance with Goodleap’s collections policies and procedures

Skills

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office applications
• Self-motivated and extremely goal-oriented
• Team Player
• Professional demeanor
• Prior telemarketing experience with financial products

Company Overview

Company H1B Sponsorship