Remote - Certified Medical Assistant - Full Time (Bilingual preferred)
Posted 2026-05-06Certified Medical Assistant (CMA) – Remote | Full-Time
Welltality is seeking a dependable, detail-oriented Certified Medical Assistant (CMA) to join our growing remote team. This role is ideal for someone who thrives in a structured, phone-based environment and enjoys making a direct impact on patient care.
As a CMA with Welltality, you will play a key role in completing Medicare Annual Wellness Visit (AWV) pre-screenings and helping patients stay on track with their healthcare.
What You’ll Do
Conduct Annual Wellness Visit questionnaires over the phone with patients
Make outbound calls to schedule and complete screenings
Accurately document patient information in EMR systems (NextGen, etc.)
Identify eligible patients and assist with scheduling
Maintain clear, professional communication with patients and clinic staff
Ensure all documentation is complete, accurate, and compliant
Meet daily and monthly performance expectations
What Success Looks Like
Comfortable handling high call volume daily
Ability to maintain efficient call times (typically under 30 minutes)
Consistently meeting productivity expectations (~1.1 screenings/hour)
Strong attention to detail with minimal errors
Reliable attendance and consistent communication
✅ What We’re Looking For
Certified Medical Assistant (required)
Previous experience in phone-based or call center work strongly preferred
Excellent communication and patient engagement skills
Comfortable working in a fast-paced, metrics-driven environment
Highly dependable with strong time management and accountability
Tech-savvy with experience using EMRs and Microsoft Office
Bilingual (Spanish) is a plus
Work Environment Expectations
This is a fully remote position (32–40 hours/week)
Must have a quiet, distraction-free workspace
Must be able to remain fully engaged and available during scheduled hours
Reliable internet connection required
Compensation & Perks
$17–$18/hour based on experience
Monthly performance-based bonus opportunities
Consistent full-time hours
Supportive team environment with ongoing coaching and feedback
Why Join Welltality?
At Welltality, we focus on delivering meaningful healthcare support that improves patient outcomes. Our team plays a vital role in helping patients stay proactive with their care while supporting physician practices nationwide.
We value accountability, teamwork, and continuous improvement, and we’re looking for individuals who take pride in their work and want to grow with us.