[Remote] Call Center Representative

Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. They are seeking a Call Center Representative to provide support for the audit team conducting various audits through phone and virtual communications.

Responsibilities

• Make several calls to insureds and agents daily
• Enter progress notes following each call
• Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Skills

• Strong judgment and critical thinking skills
• Competent use of spreadsheets, word processing, and e-mail
• Excellent communication skills
• Strong writing skills
• Work well in a team environment
• Ability to multitask
• Must have high-speed internet

Benefits

• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays - 7 standard holidays

Company Overview