[Remote] Associate Product Manager

Note: The job is a remote job and is open to candidates in USA. Edkey is seeking an entry-level Associate Product Manager focused on product analytics and usage insights. The role involves analyzing product usage data, maintaining reports and dashboards, and synthesizing customer feedback to support data-informed decisions within the Product team.

Responsibilities

• Analyze product usage data to identify trends, patterns, and opportunity areas
• Maintain and improve recurring reports and dashboards on product usage, customer behavior, and key performance metrics
• Modify and build SQL queries and work with analytics tools to deliver repeatable insights
• Partner with Product and Customer Support to synthesize NPS, support tickets, and user feedback into actionable findings
• Identify gaps in data instrumentation and recommend improvements to tracking and reporting
• Systematize ongoing reporting and analysis workflows for Product Managers
• Collaborate with Engineering and Data teams to ensure product data accuracy and accessibility
• Ground product discussions in observed user behavior and data-driven insights
• Learn the product and customer use cases deeply to inform internal stakeholders

Skills

• BA/BS required
• 0–2 years of experience in a professional, analytical, or product-related role (entry-level)
• Strong analytical and problem-solving skills with attention to detail
• Experience working with data in Excel or Google Sheets
• Basic familiarity with SQL or strong willingness to learn quickly on the job
• Strong written and verbal communication skills; ability to present findings clearly
• Ability to manage multiple priorities and own projects with limited oversight
• Interest in SaaS products, analytics, and data-driven product decisions
• Exposure to Python for data analysis is a plus
• Experience with product analytics, dashboarding, or reporting tools is a plus
• Experience working with customer support data, NPS, or user feedback analysis preferred
• Experience handling large or complex datasets is a plus
• Familiarity with legal technology or the legal industry is advantageous but not required

Benefits

• Annual incentive bonus
• Country-specific benefits
• Development opportunities

Company Overview

Company H1B Sponsorship