Regional Coordinator

Salas O’Brien is a trusted leader in forensic engineering and consulting, committed to building a career environment for talented employees. The Regional Coordinator provides administrative support for a designated region, ensuring consistent scheduling, communication, and coordination of inspections while assisting experts in their project-related tasks.

Responsibilities

• Support Lead Regional Coordinator with workload distribution
• Monitor Job Assignment Tool and assign projects as directed
• Provide accurate backlog of experts within region
• Complete opening of projects
• Assist experts in scheduling/logistics for inspections, meetings, and travel
• Assist experts in providing budgets with proper verbiage per contract (when applicable) and recording/documenting approvals properly. Recording/documenting budget increases properly when approved by client
• Coordinate communication between various experts on project team
• Coordinate and order outside services as requested by expert (Aerial diagrams, equipment, other contractors including ladder assist, etc.)
• Guide reports, estimates, and other deliverables through review process
• Assemble reports, estimates, and other deliverables into final format and obtain signature(s) from expert(s)
• Transmit final reports, estimates, and other deliverables to clients
• Monitor and assist in maintaining compliance on projects including providing written communication confirming calls were made to meet assignment requirements
• Assist and respond to inquires on projects including preparation of electronic files to be shared with clients
• Provide excellent customer service when problems arise and escalating to Regional Team Lead when needed
• Complete regular invoicing
• Assist with maintenance of electronic file including filing emails/communication in project folder
• Maintain accurate records in internal ERP and scheduling systems (including but not limited to Date of Inspection, Report Promised Date, Report Sent Date, etc.)
• Maintain accurate records in external programs for specific client requirements (Xactanalysis, AlacNet/Cattrax, Corelogic, Slide/Align, etc.)
• Knowledgeable in Haag procedures and contractual agreements, where to located that information, and how to use it
• Monitor Job Assignment Tool and assign projects as directed
• Complete opening of projects for experts in region
• Update ERP with project information for experts in region
• Assist in scheduling/logistics for inspections, meetings, and travel for experts in region
• Coordinate communication between project manager, clients(s), additional experts, property owners, and others as needed
• Complete invoicing for experts in region
• Handle administrative tasks for project assignments
• Review project status with each project managers assigned to them
• Provide accurate backlog of experts within region
• Support Lead Regional Coordinator
• Assist expert in responding to inquiries from Compliance Coordinator and maintaining compliance with projects
• Meet with all Administrative Manager, all Lead Regional Coordinators, and all Regional Coordinators to review processes and provide feedback
• Review status of projects and compliance issues with Lead Regional Coordinator and Regional Team Lead
• Prepare and guide reports, estimates, and other deliverables for review, assembly, signatures, and transmittal to clients
• Order outside services
• Handle urgent scheduling or travel needs

Skills

• High school diploma or equivalent required
• Entry level work experience
• Ability to communicate orally or in written form effectively with employees and clients
• Builds and maintains positive and cooperative working relationships
• Maintains enthusiasm and a sense of urgency towards work
• Accepts and adjusts to changes in work priorities willingly and efficiently
• Strong grammar and proof-reading skills
• Demonstrates strong attention to detail
• Ability to work number of assigned hours
• Possesses strong critical thinking skills and is willing to go above and beyond to get the job done
• Basic computer skills including Microsoft Office, Word, Excel, PowerPoint and Adobe Acrobat
• Associate's Degree or some college

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Wellness programs and employee assistance resources
• Professional development support

Company Overview

Company H1B Sponsorship