Project Portfolio Manager / IT Portfolio Manager

About the position

The Project Portfolio Manager is responsible for organizing, managing, and governing a portfolio of projects through consolidated reporting that captures objectives, costs, timelines, resources, risks, accomplishments, and financial forecasts across short , medium , and long term horizons. This role ensures strategic alignment between project demand, organizational priorities, and annual operating budgets, with a primary focus on maximizing return on investment (ROI) and supporting informed executive decision making.

Responsibilities
• Organize and manage a portfolio of projects, consolidating work into comprehensive reporting covering objectives, costs, timelines, resources, risks, accomplishments, and budget forecasts.
• Participate in strategic project planning and annual budgeting cycles.
• Partner closely with senior management and business leaders to ensure portfolio objectives align with organizational goals and IT budget objectives.
• Provide strategic direction to align the organization’s project plan of record with annual operating goals by defining goals, strategy, staffing, schedules, risks, contingency plans, and budget requirements.
• Ensure short term and long term financial objectives are met, with strong focus on achieving and maintaining ROI thresholds.
• Coordinate portfolio and project activities across the business unit, developing strong relationships with key business partners.
• Manage execution of portfolio objectives and prioritize business needs in collaboration with end users, business technologists, and cross functional teams.
• Work closely with resource managers to allocate capacity and manage resources according to governance processes.
• Oversee portfolio governance, budgeting, forecasting, and financial performance.
• Identify portfolio risks, support mitigation strategies, and escalate issues as appropriate.
• Prepare executive level portfolio reports and presentations to support decision making.
• Perform additional related duties as assigned.

Requirements
• Hybrid position: must be able to work on site at least 2 times per week, with flexibility up to 4 days as required.
• BA/BS degree in Information Technology, Computer Science, Business Administration, Finance, or related field.
• Minimum of 5 years of broad based project and/or portfolio management experience, including designing and managing low to medium complexity project portfolios.
• At least 3 years of experience leading and directing multiple project initiatives or workstreams (strongly preferred).
• Equivalent combination of education and relevant experience will be considered.
• PMP® certification or equivalent preferred.
• Experience with governance process life cycle strongly preferred.
• Accounting or financial management background strongly preferred.
• Fully bilingual (English/Spanish); Spanish proficiency is essential.
• Non patient/member facing role.
• Strong knowledge of project and portfolio management methodologies.
• Proven expertise in: Portfolio planning and reporting. Financial forecasting and budget management. Risk and capacity planning. Stakeholder and executive reporting.
• Advanced understanding of cost saving metrics and ROI analysis.
• Proficiency with project and/or portfolio management tools (e.g., MS Project, Smartsheet, or similar platforms).
• Advanced skills in Excel, PowerPoint, and portfolio reporting tools.
• Experience managing cross functional and multi departmental initiatives.
• Strong understanding of Puerto Rico health insurance regulations, health plan operations, and Medicaid/Medicare programs.
• Experience in healthcare or insurance environments.
• Strong strategic and analytical thinking with a data driven decision making approach.
• Excellent verbal and written communication skills, particularly for executive level audiences.
• Proven ability to influence, negotiate, and collaborate across all organizational levels.
• Strong conflict resolution and problem solving capabilities.
• Ability to operate independently, manage competing priorities, and perform effectively in high pressure environments.
• High level of organization, attention to detail, and accountability.
• Strong relationship building skills and customer centric mindset.

Benefits
• We offer a competitive package with several advantages.​