Project Manager

Project Manager

ROLE SUMMARY
The Project Manager independently manages the full lifecycle of small and medium-complexity SDLC projects, taking complete ownership of planning, execution, financial performance, and client satisfaction. This role begins direct people management, contributes to sales pursuits, and actively participates in internal PMO improvement initiatives. The Project Manager demonstrates strong technical and soft skills in project delivery while building toward a broader leadership footprint.

KEY RESPONSIBILITIES
Product & PMO Knowledge
Proficiently use Microsoft Suite, MS Project, Jira, RCC PSA, and RCC T1 PMO Tools

Apply deep knowledge of the RCC T1 methodology and industry best practices

Demonstrate proficient understanding of multiple methodologies

Provide project KPIs independently and make data-driven decisions with limited guidance

Identify upstream and downstream impacts of changes to revenue, staffing, and timelines

Work directly with client management teams and stakeholders

Project & Program Delivery
Manage 3+ full SDLC projects of small-to-medium complexity as sole PM

Create and maintain an Integrated Project Plan (IPP) reflecting RCC, third-party, and client activities

Break down deliverables, distribute work, and manage the team to successful delivery

Identify dependencies and hidden activities not explicit in the contract

Proactively manage RAID items with effective mitigation plans

Achieve consensus across SI, client, and third-party stakeholders

Handle escalations from both RCC team members and client-side contacts

Manage diverse project teams across geographies and hierarchy levels

Deliver concise, informative project updates and participate in Steering Committees

People Leadership & Management
Manage 1–3 direct reports and guide their career direction

Hold direct reports accountable for project and career responsibilities

Submit promotion recommendations and define performance improvement paths

Proactively escalate team issues to manager or director

Conduct interviews and provide hiring recommendations

Submit employee recognition and foster a high-performance team culture

Monitor and proactively manage billable utilization across direct and indirect reports

Sales & Business Development
Demonstrate full understanding of the sales landscape, services, and competitors

Contribute to account expansion by identifying client project and relationship opportunities

Own and respond to RFP LOEs for complex bids with sales partnership

Identify and manage change request (CR) situations, presenting to clients with limited support

Support short-list presentations and sales calls

Build and maintain relationships with client peers and Oracle PMs

Leverage network to uncover expansion and new client opportunities

Financial Acumen
Understand how the organization generates profits and apply this to project decisions

Manage all project financial metrics proactively to deliver financially healthy projects

Estimate, plan, and execute change requests without impacting committed scope

Deliver projects on time and on budget

Manage T&M, fixed price, and blended projects with minimal oversight

Maintain accurate revenue forecasts and explain variances

Leadership & Strategy
Demonstrate full understanding of company strategy and how individual goals connect to company goals

Regularly demonstrate leadership capabilities within projects and internal initiatives

Take ownership of internal process improvements and drive tangible outcomes

Expand industry network through peer engagement

Own small PMO initiatives or workstreams within larger ones as a reliable execution lead

Customer Experience
Anticipate client needs and serve as the client's primary go-to resource

Conduct client meetings without oversight

Handle challenging client situations with minimal senior support

Minimize escalations and proactively identify stakeholders for involvement throughout the project

Global Operations
Demonstrate solid cultural intelligence and work effectively with culturally diverse teams

Manage diverse project teams across regions and functional groups

Demonstrate understanding of varying working models across RCC's service regions

QUALIFICATIONS & CERTIFICATIONS
5+ years of project management or directly relevant experience

PMP certification required

DASM or equivalent agile certification required

Completion of Crucial Conversations, Everything DiSC Workplace, and Situational Leadership training

1+ Lunch & Learn delivered

1+ RED Talk delivered

SOFT SKILLS & COMPETENCIES
Intermediate Proficiency required on the following competencies:
Communication

Negotiation

Stakeholder Management

Conflict Resolution

Adaptability

Team Building

Leadership

Decision Making

Emotional Intelligence

Collaboration

Presentation

Currently developing:
Executive Presence

Critical Thinking